Sales and Service Engineer

The District Representative offers specialized chemistry programs and related services for downstream oil and gas operations, aimed at maximizing production, protecting assets, and reducing operating costs and environmental impact. Through on-site problem-solving and innovative technologies, our team delivers solutions that assist energy customers in overcoming complex challenges in the most demanding energy frontiers. Our downstream team utilizes advanced chemistries and technologies to provide Oil & Gas customers with comprehensive and sustainable solutions to safeguard their assets, mitigate risks, and enhance profitability.
- Leading Chemical Treatment Programs: Responsible for the chemical treatment programs at the client’s site, ensuring optimal performance and promptly addressing any deviations from the treatment plan.
- Analytical Field Testing: Comprehend the principles of field testing procedures and collaborate with service technicians to perform routine field testing
- Reporting and Communication: Provide regular chemical treatment program reports to clients, keeping them informed about progress and updates according to the agreed schedule.
- Inventory and Equipment Management: Oversee the planning of chemical stock levels in Singapore and manage inventory at client sites. Maintain an equipment maintenance program to ensure 100% equipment uptime and seamless operations.
- Monthly Technical Review: Prepare and deliver comprehensive monthly review materials to clients. These reviews serve as a valuable platform for discussing program effectiveness and identifying areas for improvement.
- Value-Added Projects: Actively source and develop value-added projects in collaboration with clients. These projects are designed to reduce the Total Cost of Operation (TCO) with Ecolab’s product.
- Troubleshooting and Collaboration: When clients encounter challenges related to chemical treatment programs or Ecolab’s products, step in to troubleshoot and collaborate with team members to find solutions.
- Business Performance Review: Prepare and present the executive performance results material to the key client stakeholders and the head of the department. This can occur quarterly, half yearly or annually depending on contract obligation.
- Client Relationship Management: Building and nurturing strong relationships with clients is paramount. Frequent engagement ensures effective communication and mutual understanding.
- Billing and Invoicing Process: Maintain bookkeeping for client accounts under your responsibility. Verify billing amounts and work with the billing team to issue invoices to customers.

**Requirements**:

- Bachelor’s Degree (Chemical Engineering) with at least 8 years of relevant technical sales experience
- Should have technical sales or field sales support experience
- ** Must have a valid Class 3/3A Singapore Driver’s License**
- Working knowledge of boilers, cooling towers, and wastewater treatment systems
- Experience with refinery or chemical processing is advantageous
- Curious and eagle to find out what customers’ needs and good approach to solutioning
- Effective critical thinking and problem-solving skills
- Customer-oriented and always ready to engage with customers
- Able to work in a refinery/chemical plant

**Our Commitment to a Culture of Inclusion & Belonging**
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.