Sdr Team Lead

2 weeks ago


Singapore Qualtrics Full time

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

**SDR Team Lead - SEA, Singapore**

**Why We Have This Role**

Are you a natural born sales leader who loves working with sales reps, marketing and data? We’re looking for an experienced SEA Sales Manager to join our team and manage our inbound and outbound Sales Development Reps across the SEA region. You will provide on-boarding, process training, continuous mentorship and support to the Sales Development Reps and drive prospecting activity levels to ensure the highest lead to opportunity conversion.

**How You’ll Find Success**
- Passion for leading a team and encouraging them whilst developing their sales career
- Take ownership of driving your team to successfully hit their targets
- Collectively generate significant pipeline for the SEA sales teams
- Passion for data and using data insights to uncover opportunities for improvement
- You’re quick to pick up the phone with your team to help them learn through example
- Possess growth mindset, grittiness and positive attitude
- Humble, team player, coachable

**How You’ll Grow**
- By joining Qualtrics, you become part of a team that dares to pursue groundbreaking experiences
- Our mission is to build technology that positively impacts businesses and makes them more human
- We encourage big-picture thinking and foster an environment that embraces innovation and creativity
- Enhance your sales and problem-solving skills
- Lead through challenges and identify solutions

**Things You’ll Do**
- Management of current Sales Development Representative team for SEA
- Provide on-boarding, process training, continuous mentorship and support
- Train SDRs on running a sales process from discovery calls to demos and closing
- Coach SDR’s to better their account approach, prospecting and discovery effort
- Drive prospecting activity levels to ensure the highest lead to opportunity conversion
- Develop the reps ensuring they have the skills & understanding to hit targets to promote
- Lead group training and team meetings with new hires and current employees
- Account planning and help with outbound campaign creation and follow up
- Partner with sales managers to understand lead volumes and expected conversions
- Partner with marketing to develop campaigns and put a sales spin on the content
- Hold monthly/quarterly targets for accepted opportunities, inbound revenue & pipeline

**What We’re Looking For On Your Resume**
- Experience managing a sales team, preferably in B2B tech or SaaS
- Bachelor’s degree
- Proven ability to establish and achieve team and individual targets
- Experience with driving efficiencies and high prospecting activity levels
- Experience working in a fast paced and highly cross-functional organisation

**What You Should Know About This Team**
- Our team is a group of highly driven individuals that are intelligent, organised, and dedicated
- We work together as a team to accomplish and surpass quarterly and annual objectives
- We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides
- Our overarching objective is to drive company revenue growth through client success

**Our Team’s Favourite Perks and Benefits**
- A comprehensive package consisting of base, bonus, and generous benefits. Clear expectations for performance and progression pathways.
- Private health insurance - top of the range coverage.
- Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have
- Quarterly Wellness Stipend - reimburse your physical and mental wellbeing costs.

**The Qualtrics Hybrid Work Model**:Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays, Tuesdays and Thursdays. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the


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