Security Incident Response Officer

5 days ago

Singapore Singtel Full time

**Security Incident Response Officer**:
**Date**:23 Jun 2025

**Location**: Singapore, Singapore

**Company**:Singtel Group
- An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say “Hello BIG Possibilities”._

**Make an impact by**:

- Build trust relationships with customer stakeholders at all levels - CIO/CISO, Security Operations Centre Managers, internal IT teams such as infrastructure, server, network and desktop teams etc. through open and effective communication.
- Handle and follow up on security alerts and incidents and ensure all are handled and resolved.
- Develop and maintain Security Event Management process document.
- Develop and maintain Security Incident Response Plan. Create and update operational playbooks for specific incidents e.g. DDOS, ransomware, malware, intrusion.
- Prepare the Security Incident Report, present and make the right recommendations to customers’ stakeholders

**Skills for Success**:

- Good working knowledge of security incident handling and process, compliance (IT Security Audit / log review) and security assessment.
- Able to correlate multiple security events from different devices to identify abnormal behaviour.
- Understand cybersecurity operations and architecture in an enterprise environment as well as having exposure to security technologies, namely, firewalls, IPS, Proxy and EDR.
- Customer-focused with good written and verbal communication skills. Able to understand technical concepts and able to communicate to technical and non-technical audiences.
- A team player who can work independently.

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