Chiller Service Manager

1 week ago

Singapore NATURAL COOL AIRCONDITIONING & ENGINEERING PTE LTD Full time

**Responsibilities**

Support Service team on all technical escalation on Chiller and Airside issues. Train service team from entry to expert level, field service professionals and supervisors. Manage day-to-day priorities in solving technical issues received by the team.
- Lead a service section to provide technical support
- Lead service section to provide technical support to customer/ contractors/ consultant on testing and commissioning work for new chillers
- Troubleshoot and diagnose issues with chiller systems when necessary
- Support T&C team to ensure successful startup of the chiller
- Manage a team of service technicians direct reports, and a few in-house subcontractors to support our service team on all technical related escalations
- Meet customers to support in customer meetings
- Manage other administrative tasks as required such as field staffs’ leave,

tools requests, safety related requests, or cost related matters in SAP
- Support field staffs for any required assistance on technical matters
- Support field service team in above scope after office hours in the event of critical repairs/ troubleshooting
- Able to generate technical report for internal and external stakeholders
- HVAC connected services support to service team, main stakeholder to promote and support service delivery

**Requirements**:

- Diploma/Degree in Mechanical Engineering or minimum 5-10 years experiences in Chiller.
- Experience in HVAC/manufacturing industry
- Experience in providing training to stakeholders
- Experienced in managing a team
- Pleasant personality, good attitude and good communication skills
- Good stakeholder management skill
- Familiar with SAP and Salesforce system is an advantage

Working days per week: 5.5 days

Working Hours: 0830 - 1730 (Mon - Fri) / 0830 - 1230 (Sat)

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