Current jobs related to Client Services Executive - Singapore - CMC MARKETS SINGAPORE PTE. LTD.

  • Director, Client Services

    6 days ago

    Singapore Singapore Executive Services Pte. Ltd. Full time $120,000 - $240,000 per year

    Our Client is an international independent trust company, and is seeking a Director, Client Services for managing their private client service division of the Singapore office.Main PurposeThe primary functions of the Director, Client Services ("DCS") are:To provide a full scope of client services to a portfolio of international trusts and companies that...

  • Client Servicing Team

    3 days ago

    Singapore Executive Access Full time

    Our client is a global investment firm with decades of experience managing assets across alternatives. They operate in major cities worldwide, combining local market expertise with a global perspective. Their culture is rooted in collaboration, integrity, and delivering the best results for their clients. The Role Engaged in client service for investors,...

  • Client Services Executive

    4 weeks ago

    Singapore Salient Group Full time

    Client Services Executive (Up to $6.5K + Performance Bonus, Financial Services) Client Services Executive (Up to $6.5K + Performance Bonus, Financial Services) Responsibilities Client Servicing: Service the company's clients, who are from top high net worth, ultra high net worth, VIPs, financial institutions. Be the reliable servicing partner, providing...

  • Client Service

    1 week ago

    Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time

    Client Relationship - Takes ownership of a number of pre-defined clients - Liaises with internal departments to ensure the requests are carried through respecting deadlines - Follows up on incidents & tickets - Escalate issues to Manager when appropriate Quality Assurance - Ensures quality of the execution of client orders - Applies checking procedures and...

  • Managing Director, Private Client Investments

    2 weeks ago

    Singapore AP Executive Full time

    New - Location: Singapore - Salary: Negotiable per annum - Job Type:Permanent Posted about 3 hours ago Our client is a well-established privately-owned global investment wealth management company servicing private clients as well as institutions. They have a long successful history in advisory and portfolio management, assisting private family offices and...

  • client servicing executive

    5 hours ago

    Singapore HG ADVERTISING PTE. LTD. Full time $50,000 - $70,000 per year

    Join Our TeamWe are looking for a proactive and detail-oriented Client Servicing Executive to be the vital link between our clients and creative teams. If you have strong communication skills and a passion for building lasting client relationships, we want to hear from you.Key ResponsibilitiesWork closely with the Account Manager and Creative Team to plan...

  • Client Service Executive

    1 week ago

    Singapore ACADEMIA PTE. LTD. Full time

    Academia is looking for a full-time Client Service Executive with excellent customer service and client management skills. **Responsibilities**: - Perform general counter administrative duties on daily basis. - Deliver a professional and high-quality service experience in a client-facing role. - Acquire a strong working knowledge of the organisation’s...

  • Client Service Support Officer

    2 weeks ago

    Singapore BTI EXECUTIVE SEARCH PTE. LTD. Full time

    A Private Bank is building their centralized Client Service Support Team to support their front office operations. **Responsibilities**: - Act as the point of contact for the Front Office - Support operational queries - Perform independent verification of client’s instructions / Dormant account Call Back - Co-ordinate & ensure smooth and timely delivery...

  • Client Services Executive

    2 weeks ago

    Singapore CRYOVIVA SINGAPORE PTE. LTD. Full time

    The responsibilities of this role include making client calls and conducting necessary follow-ups. Additionally, the position involves coordinating with the logistics and sales teams to arrange kit deliveries and manage the client database. It also includes updating and maintaining spare kits at collection sites and monitoring inventory levels of materials...

  • Client Services Manager

    1 week ago

    Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

    Play an advisory role on client engagements - Where necessary, help structure and present recommendations to senior leadership for approval - As appropriate, play an active role in new client acquisition and new business presentations. - Drive the discussion and development of quarterly & annual business review for key brands. - Provide methodological...

Client Services Executive

2 weeks ago

Singapore CMC MARKETS SINGAPORE PTE. LTD. Full time

ROLES AND RESPONSIBILITIES
- Provide excellent and high calibre customer service to ensure a positive client experience

Proactively respond to and manage inbound client queries professionally and efficiently through our multi-channel

platforms, including digital and telephony systems
- Educate clients in using our trading platform plus our products to support their trading strategies
- Provide technical support for clients’ problems relating to the trading platform and accessibility
- Take ownership for ensuring accurate client information is updated and maintained in the Client Relationship

Management (CRM) system
- Liaise with other departments to escalate and resolve all client issues in a timely manner
- Act as a brand ambassador in all client interactions
- Identify process improvements and maintain a full knowledge of Client Services manuals and procedures
- Maintain personal and professional development to meet the compliance requirements, changing demands of the

role and participate in appropriate training
- Ensure a positive approach to challenges and provide open and honest feedback to line manager
- Maintain KPI and SLA targets, both individually and as a team
- Comply with all Health and Safety, Security and other company policies
- Undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent

with the general responsibility of this role. This may entail occasional after hours or weekend seminar support.

KEY SKILLS AND EXPERIENCE
- Demonstrates passion and enthusiasm for our products and services
- Working knowledge of financial markets and trading
- Proficient in Microsoft Word, Microsoft Excel and database skills
- Excellent verbal and written communication skills in English, Tagalog as a secondary language is highly valued
- Ability to work effectively independently and within a team
- Enthusiastic, reliable and confident nature
- Tech savvy and able to provide general IT troubleshooting advice
- Operates with integrity and a highly client centric mind set, with an ability to build and enhance strong and

meaningful client relationships
- Ability to handle difficult clients in a professional and tactful manner and to work under pressure

Desirable
- Proven client relationship experience in financial markets
- Preferably 2-3 years’ work experience in the Banking and / or Financial Services industry
- Experience in call centre environment preferred but not necessary