Customer Service Executive

4 days ago


Singapore INTEGRITY PARTNERS PTE. LTD. Full time

**Responsibilities:
- Processes orders with quality and efficiency from receipt of orders or requests from customers and sales team to delivery of goods.
- Prepares picking and delivery documents
- Check open order and backlog reports daily to ensure timely processing of customer orders.
- Manage customer expectations, resolve customer satisfaction issues and product return billing and credit issues
- Provides quotes for products as requested
- Answer queries from sales and customers on stock and shipment of orders.
- Interpret information on sales promotions, discounts by entering updates in SAP system
- Collaborate closely with warehouse and delivery service for daily operations.

**Requirements**:

- 3+ years related working experience in order fulfilment
- Motivated and driven personality

**How to Apply**:

- Consultant: Tan Wei Xiang
- EA personnel reg. no. R1658660
- EA License No. 17C8502



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