Quality Assurance Analyst Epic Systems

2 weeks ago

Singapore SERVITA PRIVATE LIMITED Full time

**Responsibilities**:

- Work closely with the development team and end users to understand system requirements and translate them into test cases.
- Identify, document, and track software defects, ensuring their resolution and retesting.
- Collaborate with cross-functional teams to understand business processes and ensure the software meets the needs of end users.
- Conduct system integration testing to ensure smooth interaction between different modules of the Epic Systems software.
- Develop and maintain accurate documentation of test cases, test scripts, and test results.
- Participate in the continuous improvement of the QA process, identifying areas for enhancement and implementing best practices.

**Qualifications & Experience**:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 5 years of experience as a Quality Assurance Analyst in a hospital or healthcare setting.
- Deep understanding of Epic Systems software, including modules such as EHR, revenue management, and clinical decision support systems.
- Excellent knowledge of software QA methodologies, tools, and processes.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex software defects.
- Proven track record of designing and executing comprehensive test plans.
- Effective communication and collaboration skills, with the ability to work cross-functionally with technical and non-technical teams.
- Epic Systems certification (preferred).

**Skills**:

- Outstanding interpersonal and communication skills.
- Strong planning, organization, and time management skills.
- Proficiency in Clinical Information Systems
- Deep understanding of clinical data validation, reporting, and analysis.
- Demonstrable success in stakeholder interactions, delivering aligned solutions.
- Familiarity with clinical environments and terminology.
- Strong values of integrity, commitment, and self-improvement.
- A methodical, thorough yet flexible approach.
- Process-driven mindset.

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