Assistant Manager, Global Ecommerce

2 weeks ago


Singapore OSIM International Pte. Ltd Full time

We are looking for a highly motivated, tech-savvy and target-driven Ecommerce professional to join us in the newly created International Ecommerce team. He/She will be responsible for leading cross-functional efforts to develop best practice fundamentals and capabilities needed to win with top global ecommerce marketplaces like (but not limited to) Amazon. This role will also play a part in the development of new eCommerce products & strategies for sustainable eCommerce channel growth.

In order to succeed in this role, you need to be a self-starter on the up with the energy, drive and willingness to make a difference. Ideally suit an individual who is able to demonstrate an entrepreneurial flair and excited to take on new initiatives.

**JOB RESPONSIBILITIES**
- Assessing international ecommerce landscape and prioritize where OSIM has the greatest opportunities to drive sales and growth.
- Partnering and leading strong collaboration with in-market key account eCommerce marketplaces.
- Own the effectiveness, optimization and growth of online sales channels/ Marketplaces e.g. Amazon Vendor Seller Central (International), Fruugo, Flubit, Allegro, FNAC, OTTO, PriceMinister (Europe), Mercardo Libre (South America), Lazada, Shopee (SEA) to drive revenue generation and profitability.
- Understanding and representing consumer needs unique to the different eCommerce channels and develop products strategy and marketing activation assets and act as the catalyst to initiate and work closely with together with the Branding & Strategic, R & D Team to leverage and activate in the different ecommerce markets.
- Ensure that the product/range/trading strategies are supported by the marketing strategy for all Marketplaces selling platforms - including SEO, PPC, Affiliates, Digital/Social advertising, and Remarketing.
- Monitor and optimize our product listings to ensure groupings are correct, enhance product tiles, correct item categorization, images are up to date and pricing is correct and competitive with other brands and other sellers.
- Provide recommendations related to competitive product offers, pricing, content, and consumer engagement.
- Liaise with all functions, including logistics, marketing, customer service, technical, to deliver best-in-class customer experience.
- Review customer feedback and product reviews to help answer customer questions, relay feedback to customer support and product development.
- Develop promotions, sales campaigns, online coupons and other offers to drive profitable sales.
- Oversee online inventory to ensure items are available and replenished at third party warehouses, if required to meet sales forecasts.
- Deliver monthly reporting on sales summary, history, key insights and promotional spending to make recommendations for ad campaign changes and future promotions and drive business KPI’s.

**You’re perfect for this job if you have**:

- Minimum 3 years of international ecommerce experience with proven track-record, preferably in consumer electronics brands at either global or regional capacity.
- Bachelor’s degree or above in Digital Marketing /Ecommerce / supply chain or Business relevant.
- Experience with current ecommerce platforms (Shopee, Lazada, Amazon Vendor Seller Central, Sitecore) and Web CMS tools.
- Proficient with the latest marketing, advertising, and analysis tools (Google AdWords, Google Analytics, Facebook Business, Amazon Ads & Promotions).
- Knowledge of sales journey optimisation, traffic analysis and reporting tools.
- Strategic and creative thinking abilities.
- Analytical, data-driven person with strong problem solving skills.
- Experience in CRM tool development & deployment.
- Excellent written and verbal communication skills in both Chinese and English required content translations
- Highly organized, detail oriented and mature
- Highly motivated and self-driven team leader and player.



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