Cleaning Operations Manager

1 week ago


Singapore L' VEER CLEANING SOLUTIONS PTE. LTD. Full time

Manage a team to oversee the daily operations of cleaning projects, ensuring services are delivered on time and to the highest standards.
- Develop, implement and regularly review standard operating procedures (SOPs) to ensure high-quality service across all sites, ensuring compliance with local regulations and industry standards.
- Handle staffing issues, ensure that all staff are trained in and adhere to safety protocols and professional conduct.
- Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction.
- Collaborate with the business development team to expand services with existing clients and attract new business.
- Optimize resource allocation, manage labour costs, and reduce operational inefficiencies.
- Continuously assess operational workflows, identifying areas for improvement in efficiency and effectiveness.
- Prepare regular reports on operational performance, customer satisfaction, and financial results for senior management.
- Manage the use of technology systems to streamline scheduling, reporting, and communication between teams.



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