
Hostess/cashier
2 weeks ago
Main Responsibilities
Welcome guests in a warm and friendly manner, ascertains their dining/lodging needs.
Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow.
Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
Perform opening and closing duties, as needed.
Keep up to date and accurate all enquiries relating bookings and put them in the systems and follow up any guest’s requirements and pass it on to the right person.
Maintain the data of the systems up to date and does the monthly.
Liaise with the restaurant management regarding special offers and ensure the offers are advertise accordingly on system and website.
Utilise the systems to its full potential, maximise bookings, create a database of all regular patrons of the restaurant, building a detailed record of guest.
Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Cahsier report
**Requirements**:
Diploma or Degree from a recognized hospitality / tertiary institution
Minimum 1 to 2 years relevant experience
Basic cashiering
F&B experienceKnowledge with overall basic food and beverage
Proven record in delivering operating results in high volume F&B operations in four or five star class hotel/restaurant
High customer service focus
Excellent interpersonal skills & Strong Team Player
High levels of flexibility and adaptability and ability
Ability to perform split-shift duties including weekends, and public holidays
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