Immigration Client Relationship Coordinator

8 hours ago

Downtown Core, Singapore FERGUS CONSULTANCY GROUP PRIVATE LIMITED Full time

We are an Immigration consultancy firm based in Singapore, and we are looking for client relationship coordinator to join our growing organization.

You will be joining a premier immigration consultancy firm headquartered in Singapore. Providing various immigration services for HNWI and organisations. We are also licensed with ACRA and MOM to provide a trustworthy and quality services for our clients.

In this position, you will primarily support the client relations team in ensuring premier after sales services are delivered. (English and Chinese speaking/reading/writing is required)

The incumbent is responsible to ensure efficient day-to-day operations of clients support for various needs.
- Ensuring documentation standard for the purpose of immigration matters.
- Assist in providing all client's related document support and administrative matters to the documentation team.
- Perform data-entry and maintain efficient filing system for all documentations
- Assist in the writing of documents and letters for ACRA, MOM and ICA submission.
- Strong follow up skills and liaising with internal stakeholders/clients in regard to documents for immigration matters.
- To support Business Banking and administrative tasks for Credit Management
- Prepare memo to open, waive, close and maintain accounts
- Prepare letters for Business Banking non borrowing accounts

Experience
- Open to fresh graduates
- Previous experiences with Administration in Singapore's Immigration, Banking or Financial Industry is an advantage
- Familiarity with regulatory and compliance requirements in Singapore's immigration industry and banking industry

Interpersonal Competencies
- Customer service orientation
- Problem-solving and initiative-taking
- Team collaboration and cross-departmental communication
- Meticulous and detail oriented individual will be most preferred
- Native Chinese writer and speaker to communicate with our Chinese clients

5 days work week, Monday to Friday, 9am
- 6pm.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $2,300.00 - $2,800.00 per month

**Benefits**:

- Health insurance
- Professional development
- Promotion to permanent employee

Schedule:

- Monday to Friday

Work Location: In person

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