Customer Service Administrative Executive

4 hours ago


Novena, Singapore Advo Education Center Full time

At Advo Education Centre, we have been transforming the academic results of O and A level students since 2007.

For over 15 years, we've specialized in:
**Proven academic transformation** for Failing students
**Signature programs** delivering faster results
**"Learn more with less time"** methodology
**Nurturing environment** for students and staff alike

We're now expanding and need a dynamic individual to join our success story

**Your Impactful Role**:

- **Student Success Champion**

Convert inquiries and channel them to our **diagnostic sessions**
Schedule appointments with academic coaches
Guide parents through our transformative programs
- **Centre Operations Expert**

Process payments and manage billing
Maintain pristine student records
Ensure all facilities are "classroom-ready"
- **Team Synergy Builder**

Coordinate between teachers, students/parents.
Support program execution.
Implement process improvements
- **Customer Experience Specialist**

Be the welcoming face for walk-in inquiries
Handle Mandarin/English-speaking parents
Follow up to ensure student retention

**We're Looking For**:
✔ **Diploma holders** (any field) with **2+ years** in service/operations roles
✔ **Bilingual** professionals (English + Chinese)
✔ **Tech-comfortable** problem solvers
✔ **Only Singaporeans/PRs** may apply
- Bonus if you have:_
- Experience in education industry.
- Experience in sales/ customer service related roles.

**Location**: Novena
**Employment Type**: Full-time
**Working Hours**:

- Mon, Tue, Wed, Fri: 1:30pm - 9:30pm (dinner break provided)
- Sat: 8:45am - 6:45pm (lunch break provided)
- Thu & Sun: Off

**Grow With Us**:

- **Clear path to Centre Manager** role
- **Bonus** for excellent performance
- **Learn our proven systems** firsthand
- **Work-life balance** with fixed off-days

**Ready to Transform Lives With Us?**

Submit your:
1. CV with recent photo
2. Current & expected salary
3. Contact details
- Join our mission to help students achieve more in less time_

**Job Types**: Full-time, Permanent

Pay: $2,800.00 - $3,500.00 per month

**Benefits**:

- Additional leave
- Health insurance

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- customer service or administrative: 3 years (preferred)

Work Location: In person



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