
Cargo Admin
3 days ago
Alkanaah International Tours and Travel has been the appointed GSA for Saudia Airlines for many years.
Saudia is a world class airline and is ranked a Five-Star Global Airline.
Key Responsibilities:
1. Administrative Support
Perform day-to-day administrative tasks including data entry, document filing, and handling correspondence.
Maintain organized records for cargo bookings, customer details, and shipment documents.
Monitor and replenish office supplies, and support general office operations.
2. Cargo Reservation & Coordination
Manage cargo reservation bookings with airlines or shipping partners.
Coordinate cargo movement schedules with warehouse, transport, and operations teams.
Ensure accurate and timely updates in the cargo booking system.
Follow up with customers on booking confirmations, amendments, or cancellations.
3. Computer & System Use
Proficient in Microsoft Office (Excel, Word, Outlook) and able to work with reservation or logistics systems.
Ensure accurate data entry into internal databases or cargo management software.
Assist in troubleshooting minor IT/admin-related issues or liaising with vendors for support.
4. Sales & Reporting
Prepare and update daily/weekly/monthly sales and cargo movement reports.
Support the sales team by tracking KPIs, bookings, and revenue summaries.
Assist in compiling customer databases and sales materials when required.
5. Customer Service
Liaise with clients to ensure smooth documentation and cargo handling processes.
Provide after-sales support and escalate issues to relevant departments where necessary.
**Requirements**:
Minimum O-Level, Nitec, or equivalent qualification.
At least 1-2 years of relevant experience in admin, logistics, or cargo operations preferred.
Good computer literacy, especially in MS Excel and data management systems.
Strong communication and coordination skills.
Ability to multitask and work independently in a fast-paced environment.
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