Student Service Associate

2 weeks ago

Singapore Dyslexia Association of Singapore (DAS) Full time

DYSLEXIA ASSOCIATION OF SINGAPORE LIMITED
ORGANISATION PROFILE
Join a rapidly growing organisation that has over 300 full time and flexi scheme employees, and
operates from 12 centres and other locations in Singapore

The Dyslexia Association of Singapore Limited (DAS) provides a continuum of services for children
with dyslexia, their parents, mainstream teachers and other professionals in the field of dyslexia in
Singapore.
Position Student Service Associate
Division/Branch DAS Learning Centres
DAS Student Service Associates play a critical function as they are the main interface with our
parents.

Is responsible for the reception of their Learning Centre.
Answers all incoming telephone calls and enquiries and refers to the Centre Manager where

necessary. Also handles all correspondence.
Assists the Centre Manager in all matters at the Centre, including preparation of time-tables,

monthly reports to Senior Management, etc.
Maintains the Centre’s common areas, eg. lobby, work area, printing room, storeroom and

pantry in a neat, clean and orderly manner.
Supervises the work of the Centre’s cleaning staff.
Collects Assessment Fees and Term Fees and issues receipts.

for processing.
Ensures the security of the Learning Centre under the guidance of the Centre Manager.
Submits term fees collection report to the Centre Manager.
Prepares the Centre’s Enrolment Audit submission.

COMPETENCIES

Personal Competencies (Core):
Interpersonal skills
Communication skills
Accountability
Ability to work well in a team

Technical Competencies (Skills):
Microsoft Office

**REQUIREMENTS**:
Education:

Minimum ‘A’ levels
Diploma holders may

apply

Experience:

relevant experience are
welcomed to apply

Other Skills & Knowledge:

Ability to work flexible
hours (including
weekday nights and
weekends)

Ability to multi-task and
adapt to changing work
environment

Familiar with Microsoft

database software

Proficiency in Mandarin
an advantage as we
have clients who speak
Mandarin only

WORKING HOURS
DAS staff have to work when our clients are available. Certain DAS centres are opened from
Mondays to Sundays and also late into the evenings (up to 9 pm). All staff work 44 hours a week and
are expected to be flexible in their working days and this includes Saturdays and Sundays.

WORKING FROM DIFFERENT LOCATIONS
The Student Service Associate must expect to work from any of our 12 learning centres including
Bedok, Bishan, Chinatown Point, Chua Chu Kang, Henderson, Jurong Point, Parkway Parade, Rex,
Sengkang, Serangoon, Tampines, Woodlands and Yishun. Staff must expect to be posted or
transferred to any of the above centres based on the needs of the organisation.

SALARY AND BENEFITS
Starting salary will be within the range of $2410 - $2890 (depending on experience).

For staff who work on weeknights (7-9pm) and on Sundays, an allowance will be paid per hour.

benefits. Staff will be entitled to medical benefits while on probation. The DAS also awards training
incentives to deserving staff.

LEARNING AND SUPPORT
At the learning centres, on the job training and guidance will be provided. The Student Service
Associate will be supervised in their work by the Centre Manager.

There are opportunities to be involved in association-wide roles such as volunteer management and
service excellence.

APPLICATION DETAILS

1. DAS Employment Application Form, duly completed (form can be downloaded from the
Careers page of our website)

2. Resume

  • Student Service Associate

    2 weeks ago

    Singapore Dyslexia Association of Singapore (DAS) Full time

    **DYSLEXIA ASSOCIATION OF SINGAPORE LIMITED** **ORGANISATION PROFILE** Join a rapidly growing organisation that has over 250 full time employees and operates from 14 centres and other locations in Singapore! The Dyslexia Association of Singapore Limited (DAS) provides a continuum of services for children with dyslexia, their parents, mainstream teachers...

  • Student Support Associate

    2 weeks ago

    Singapore beBeeSupport Full time

    Job Title: Student Support Associate Think Academy International Education is seeking a Student Support Associate to join our team. The successful candidate will work closely with our management team to support student activities and provide exceptional customer service. Key Responsibilities: In-Center Class Activities: Plan and execute student...

  • Student Support Associate

    2 weeks ago

    Singapore beBeeSupport Part time $28,000 - $35,000

    Job Title:Student Support AssociateThink Academy International Education is seeking a Student Support Associate to join our team. The successful candidate will work closely with our management team to support student activities and provide exceptional customer service.Key Responsibilities:In-Center Class Activities:Plan and execute student activities,...

  • Student Support Associate

    2 weeks ago

    Singapore beBeeSupport Full time $45,000 - $55,000

    Job Title: Student Support AssociateThis is an exciting opportunity to join our school community as a Student Support Associate. You will play a vital role in ensuring the safety, happiness, and well-being of our students during break and lunch times.

  • Student Care and Marketing Intern

    1 week ago

    Singapore Red Swastika Student Centre Full time

    Company Red Swastika Student Centre Designation Student Care and Marketing Intern / Student Care Teacher Date Listed 15 Sep 2024 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Full/PermPart/TempIntern/TS Job Period Flexible Start, For At Least 3 Months Profession Education / Training Industry Early Childhood Care and...

  • Director of Marketing and Student Services

    1 week ago

    Singapore ALLSTARS EDUCATION SERVICE PTE. LTD. Full time

    **Key Responsibilities**: - Lead and manage the marketing team to develop and implement effective marketing strategies. - Achieve and exceed student enrollment targets. - Provide exceptional customer service to students and parents, addressing their needs and concerns. - Oversee student management and ensure a supportive and positive environment. -...

  • Director of Marketing and Student Services

    2 weeks ago

    Singapore ALLSTARS EDUCATION SERVICE PTE. LTD. Full time $80,000 - $120,000 per year

    **Key Responsibilities**: - Lead and manage the marketing team to develop and implement effective marketing strategies. - Achieve and exceed student enrollment targets. - Provide exceptional customer service to students and parents, addressing their needs and concerns. - Oversee student management and ensure a supportive and positive environment. -...

  • Campus and Student Affairs Associate

    2 weeks ago

    Singapore AIDHA LTD. Full time

    **AIDHA** Aidha is an award-winning Singapore-registered charity. Our mission is to provide financial literacy and self-development skills to migrant domestic workers and other lower income women to enable them and their families to break out of the cycle of poverty. Started initially under the auspices of UNIFEM Singapore (which became UN Women Singapore...

  • Associate Lecturer

    1 week ago

    Singapore Public Service Division Full time $60,000 - $120,000 per year

    [What the role is]As an Associate Lecturer, your key contributions will be in teaching and facilitating learning for students in ITE. You will play a role in recognising and nurturing your students' potential and their learning needs, and inspire them to be creative, enjoy learning, and guide them to be ready for work and career in the industry.[What you...

  • Student Services Executive, Student Services

    4 hours ago

    Singapore Singapore Institute of Management Full time

    **Accountabilities**: - **Student Services**: Plan, coordinate, supervise and monitor the day-to-day work processes for the smooth delivery of services to SIM GE learners. - **Leadership**: Provide supervisory leadership to Student Services staff by providing training and coaching to build their skills and capability to perform their duties efficiently....