
Platform Capabilities Manager
3 days ago
**Job description**
- Solution Architect/Service Integrator/Delivery Manager offering nearly 14+ years of Telecom BSS domain experience in adopting a pragmatic approach in architecting, designing developing solutions and leading the delivery of the programs / projects
- Engaged in designing strategies, Architecting Solutions, assessing risks, Estimating the Budget, tracking progress of the projects, and managing prestigious projects
- Architected, Managed and delivered 100+ RPA/RDA Bots leveraging Pega Robotics which saved 70k+ Hrs to customer in 2 Years
- Architected and delivered a program to automate the Backoffice work of Order to cash of Enterprise mobile Segment leveraging Robotics which results in reduction of 40+ FTE and saved $1 Million
- Working experience in all IT Automation, Robotic Automation and QA Automation to evaluate the best approach for a particular Requirement
- Architected and delivered Telecom BSS Transformation projects which saved a South African based client an Opex cost more than ZAR 10 million. This transformation reduced the Order to cash of an Enterprise segment customer for fixed line services by 6 days
- Architected the Solutions in SFDC, IBM BPM, Netcracker RBM, Pega Robotics, Pega Case Management etc.
- Owned the RFPs from solution perspective with more than 50% conversion rate (Proposal to Delivery) which is equivalent to $40 Million in the last 1 year
**Certifications**
- Certified Prince 2 Practitioner
- Certified Scrum Master (PSM1)
- SAFe Agilist
- Certified Celonis Process Mining Analyst
**Technical Skills**
- Python, Java, PLSQL, IBM BPM, SFDC, Tableau
- Pega Robotics, Celonis Process Mining
- Jira, Power Query, Xray, Confluence, Miro, Signavio, Figma, Plant UML,JQL
- AI/ML Enthusiast
- DevOps Specialist
- SDLC
- Prince 2 Methodology
- Agile Methodology
Platform Capabilities Manager - Core capabilities
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