
Driver Relation Officer
2 weeks ago
Support all enquiries from hirer and relief drivers
- Support initiatives to provide go-the-extra-mile service to our drivers
- Ensure driver’s information is updated in an accurate and timely manner upon notification
- Identify service gaps, propose and implement improvement projects to streamline work processes
- Support in the collation of operational and management reports and generation of statistics when required
- Ensure all documents and data are properly kept, filed and disposed of in accordance to PDPA acts
- Assist to carry out any other duties assigned
**Job Requirements**:
- Minimally GCE 'O' Level
- At least 2 years working experience in any service-related industries, especially in frontline or customer-fronting roles
- Proficient with Microsoft Word and Excel
- Good interpersonal and communication skills
- Display professionalism when interacting with drivers while managing tasks at all times
- Team player by supporting any fellow colleagues who require assistance, and take instruction well from supervisors
- Multi-lingual preferred
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