Sr Global Technical Program Manager

6+years of technical program management experience in the industry
- 6+ years experience in building and driving successful enablement programs at scale
- Experience in engaging and influencing technical and business decision makers
- Excellent presentation, communication, and relationship building skills, across all levels of management
- Ability to articulate ideas through writing narratives, presenting complex technical frameworks to cross-functional audiences
- Ability to influence senior leadership through data driven analysis and decision making
- Experience engaging and influencing technical and business decision makers
- Experience managing multiple successful program and project implementations.
- Works effectively in a dynamic environment with changing priorities

Job summary

Role Summary

This role could involve up to 20% travel.

Work/Life Balance

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind program deep dives. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Inclusive and Diverse Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Key job responsibilities
- Develop and maintain AWS partner technical validation programs, delivering an excellent Partner experience and enforcing a consistent technical bar across all reviews.
- Work with global Partner Solutions Architects (PSAs) in order to drive consistent mechanisms across all validations
- Implementing a mechanism for measuring Partner satisfaction, reporting and analyzing operational data to identify process defects, building ongoing enablement mechanisms to drive consistency and standardization across global teams.
- Automate processes and lead development efforts through automation work that increase output of the program, while maintaining quality.
- Develop a global program strategy, and deploy it with regional enablement and productivity leads
- Create effective communications and program roadmaps that align with regional and worldwide stakeholders
- Own documentation updates (internal and external), serve as the primary point of contact for questions and escalations related to program operations.
- Develop and manage project reporting (e.g., QBRs, EBCs), schedules, milestones, goals and success criteria
- Implement feedback loops to continuously iterate on programmatic/scale mechanisms that improve upon existing systems, services, and programs
- Work directly within AWS data lakes, and create real-time dashboards to report on program deliverables
- A demonstrated ability to synthesize complex concepts, formulate a clear point of view, and write concise and compelling narratives.
- An agile, flexible builder with a “can-do” approach to managing ambiguity and a highly iterative creative process
- Proven success in working with technical teams and executive leadership in a complex environment
- Prior experience working in one or various partner networks.
- Strong experience with BI tools such as Tableau and Amazon Quicksight
- Some experience with software development/scripting
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role