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Community Intern

2 weeks ago


Singapore COGNOSPHERE PTE. LTD. Full time

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

Internship Overview:
The role of the Community Intern main is to support and facilitate the smooth operation of the Community team’s efforts to deploy and analyse social media content, along with managing community sentiments. The intern will learn and get a feel of social media and community management, along with understanding the pacing of a live-service game.

The intern will work closely with the globalization and community team and have the opportunity (where relevant and available) to contribute to the growth and success of HoYoverse's social media channels.

What You Will Do:

- Assist with managing an up-to-date marketing calendar of social content, as well as organizing and tracking team projects to ensure timely delivery.
- Support the community team on administrative functions such as the processing of NDA contracts between content creators and partners, along with the updating of social media platform data.
- Additional ad-hoc duties as required, such as globalization support.

What We Are Looking For:

- Fresh graduates OR current students pursuing further studies in communications and marketing
- Proficiency in the use of Microsoft Excel
- Strong command of both the English and Chinese language (written and spoken) to liaise with teams.
- Strong understanding of social media platforms with preference shown towards experience managing a community.
- Fast learner, with preference shown towards experience in social media management platforms like Sprout, Hootsuite or Sprinklr.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.