IT Delivery Orchestrator

The Delivery Orchestrator who will be responsible for cross-functional product teams executing against the product roadmaps and strategy. You will also be responsible for the product quality, security, maintainability, and usability. As a Delivery Orchestrator, you will collaborate with the architecture, engineers, and product owners to determine the scope and timeline of the delivery program or release. Once the guidelines have been established, you will monitor staff and ensure everyone finishes their tasks and moves towards completion in an agile methodology

This role will directly work IT area to support the Commercial Strategy & Access value team, product lines under Commercial Trade Channels (CTC) and associated IT product roadmaps. Business capabilities in this area include pricing, tendering, contract, rebate management as well as Gross to Net, eCommerce, and Commercial Policy implementations. The information and technology solutions support end to end revenue management, Commercial Policy implementations, requiring data and system integration across the enterprise.

You will be accountable for value realization of a given product. You will own the product through its entire lifecycle, sets the product vision and strategy, and prioritizes the product backlog. Builds strong relationships with product stakeholders to identify and deeply understand their desired outcomes, as well as discover unarticulated problems and unmet needs. You will work closely with the Product Technical Lead and UX Specialist to determine solutions.

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

**Primary Responsibilities**:

- Leadership and performance management of delivery teams including software engineers, quality engineers, hardware engineers, and data analysts
- Recruit and retain a high performing team
- Provide regular performance communication, mentorship, and coaching for staff
- Participate in the technical strategy of new features and assist teams in producing design artifacts, as needed.
- Collaborate on the development of methods and process in an Agile (SAFe) environment for key development areas such as design reviews, work break down, code reviews, quality metrics, and others
- Facilitate inter-and intra
- team communication and collaboration to meet the demands of complex pharmacy automation solutions
- Work with approved vendors to extract future technology direction, understand market trends, and form strategic partnerships
- May include some third line support to diagnose and resolve production issues, assist teams in removing obstacles, and ensuring the overall success of product deliverables
- Provide a culture supportive of optimal individual contribution and teamwork

**Required Experience and Skills**:

- Strong leadership, organizational and motivational skills as applied to multiple technology disciplines.
- Advanced experience in performance evaluation/management toolkits
- Advanced knowledge of software development lifecycle and methods, software testing procedures, and configuration management
- Experience leading cross-functional, geographically dispersed, and technically diverse product development teams
- Work closely with product owners to understand the business goals and communicate them to the team
- Experience managing resource allocation, across product lines and teams
- Must have exceptional soft skills and ability to collaborate within a cross-functional team that includes engineers, project managers, product managers, operational staff, executive leadership, etc.
- Ability to work well in a team and deliver and receive feedback in a constructive and collaborative way

**Preferred Experience and Skills**:

- Demonstrated experience using Design Thinking methodologies
- Experience in Market Access/Revenue management technologies, such as Model N, SAP, Veeva
- Experience in user research and backlog development
- Experience or understanding of the Payer, Pricing, Tender/Contracting, and Forecasting processes preferably in the pharmaceutical industry
- Experience in prototyping development, and deployment.
- Familiarity with laws, rules, and regulations applicable to pharmaceutical industry.
- Experience in program management.
- Experience in business analysis.
- Experience with Change management practices.

**Education Minimum Requirement**:

- Bachelors or master’s degree or equivalent in Computer Science, Computer Engineering, Information Technology, or related discipline.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

**Who we are**

We are known as M