
Shipping Executive
5 days ago
**Responsibilities**
- Provide friendly and professional communication for enquiries raised on transactions
- Provision of accurate information and solutions based on customers' needs and requirements.
- Identify and act on selling opportunities to new / existing customers
**Sea-freight shipments**
- Provide support to arrange haulage services for customers, aligned with companys' SOP.
- Ensure that customs documents are in place
- Communicate client’s requirements to operations team promptly.
- Effective communication with shipping lines to coordinate shipments
- Provision of timely updates to customers Provision solutions and resolutions to customers
- Provide supporting documents for shipments for invoicing requirements for Gnance team
- Identify potential process gaps and areas for improvements
**Working Location**
Chinatown (within walking distance to MRT/mall)
Other locations
**Competency**
- Knowledge in shipping terms and operations is a plug
- Strong in interpersonal communication Team management
- ability to lead, guide, support and develop the team members
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