Ecommerce Manager

2 weeks ago


Singapore REVUP CONSULTING PTE. LTD. Full time

Location: CBD, Singapore

Work arrangement: 4 days WFO, 1 day WFO

Our client is a fast-growing FMCG company based in Singapore with a strong international presence. Known for its innovation and quality-driven product lines, the company is now scaling its digital presence and ecommerce infrastructure to meet growing global demand.

We are looking for a proactive and technically skilled **Ecommerce Manager**to lead the development, management, and optimisation of the brand’s owned ecommerce platform. This is a key role that requires hands-on expertise in managing ecommerce websites, enhancing user journeys, and integrating multi-regional payment systems. You’ll play a pivotal role in shaping the brand’s digital strategy and driving direct-to-consumer growth across global markets.

**Responsibilities**:

- Oversee the daily management and continuous improvement of the ecommerce site to ensure fast, reliable, and user-friendly experiences.
- Manage site content, product catalogues, and promotional updates in alignment with marketing and creative teams.
- Use performance analytics (e.g., Google Analytics) to assess traffic, identify drop-off points, and implement optimisation strategies.
- Lead the integration and maintenance of global payment gateways (Stripe, PayPal, Adyen, Apple Pay, Alipay, etc.) to support cross-border transactions.
- Ensure a secure and seamless checkout process across different currencies and regions.
- Troubleshoot and resolve technical payment issues with internal and external stakeholders.
- Develop and implement strategies to improve conversion rates, including A/B testing, mobile responsiveness, SEO, and on-site UX enhancements.
- Analyse shopper behaviour to influence data-driven improvements in the customer journey.
- Partner with teams across marketing, logistics, customer service, and product development to align ecommerce objectives with broader business goals.
- Manage relationships with third-party developers, agencies, and platform vendors for troubleshooting and enhancements.

**Requirements**:

- Bachelor’s degree in Marketing, Business, IT, or related discipline
- 3-5 years of ecommerce experience managing branded DTC websites
- Hands-on experience with ecommerce platforms such as Shopify, Magento, or WooCommerce
- Strong understanding of international payment systems and checkout integrations
- Proficient in analytics tools and comfortable using data to drive decisions
- Solid grasp of SEO, UX/UI principles, and digital customer acquisition strategies
- Strong project management skills and ability to work cross-functionally in a fast-paced environment



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