Cloud Operation Engineer

2 days ago


Singapore QUEST GLOBAL SERVICES PTE. LTD. Full time

We are seeking to hire a skilled cloud operation engineer that is capable of holding positions of great responsibility. In this role, you'll be responsible for the management of the cloud resources as well as the billing records.

**Responsibilities**
- Participate in the management and monitoring of all cloud infrastructure, including weekend deployments of production and OS updates as needed
- Prioritize and work on tickets that are opened by various groups that relate to cloud infrastructure
- Provide Customer Service including escalated support for problems and issues
- Provide effective communication of projects and tasks to the Operations team and stakeholders in other departments
- Monitor the cloud resource usage as well as the consumption from the cost perspective
- Manage monthly bills for different cloud platform and monitor the credit limits.

**Requirements**:

- A bachelor's degree in computer science or a related field.
- Good knowledge of cloud technologies, especially for AliCloud and Azure.
- Maintain and enhance existing operational cloud infrastructure
- Possess troubleshooting and problem analysis skills
- Optimize the performance of the systems through team collaboration
- Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions
- Works closely with operation partners and cloud vendors to ensure cloud services are available 24 x 7
- Excellent verbal and written communication skills.
- Highly organized and responsible.
- Capable of working under pressure.
- Up-to-date with trends and developments in Cloud operations.


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