Sales Executive

7 days ago

Singapore FARMZ PTE. LTD. Full time

Farmz Asia is on a mission to enable 1 million families to enjoy a QUALITY and EMPOWERING life.

We are a Food and Nutrition School made of doctors, dieticians, nutritionist and chefs to help others prevent modern chronic disease, reversing aging process, and avoiding life threatening disease through juicing, food and nutrition.

Through our comprehensive developed programmes, we help people to discover essential knowledge and skills that they need when it comes to health transformation. With the hope for them to enjoy the desired quality lifestyle of great health for themselves, their families, and community.

We are passionate in the work we do and we promised in ‘Making Lifestyle Transformation Possible’ for our clients.

As part of our local and overseas expansion plans, we are looking for talent that will like to enable life by enhancing client’s experience through the conduct of food education via interactive workshops along with consultancy services in living a healthy lifestyle.

Role and Responsibilities:

- Identify and assess clients’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow up with sales leads and exceed KPI
- Manage incoming enquiries via internal system
- Provide accurate, valid and complete information by using the right methods/tools
- Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Education & Certification
- Degree, Higher Diploma/Diploma in Business related discipline

**Requirements**:

- Proven client support or sales experience with minimum 1 year experience
- Track record of achieving KPI
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt / response to different types of characters
- Excellent communication and presentation skills
- Ability to prioritise and manage time effectively
- Required to work base on shift allocated and weekends (either Fri and Sat or Sun and Mon off)

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