Transmission Network Engineer

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

We are seeking a highly skilled and motivated Transmission Network Engineer with a strong background in DWDM technologies to join our network operations team. The role of Infrastructure and Operations Engineer involves designs system configurations, documents and manages the installation of a new network, and maintains and upgrades existing systems as necessary and later support the operation of overall Transmission Networks services offered by NTT.

**Working at NTT**

**Key Roles and Responsibilities**:

- Handle trouble tickets and collaborate closely with the Network Operations Center to resolve all incidents / requests in a timely manner and within agreed Service Level Agreement (SLA)
- Maintains network and services availability by performing maintenance and health checks
- Supports, assists or leads engineering, design and problem isolation
- Provide 24/7 second-level technical support, assisting with critical network issues as they arise
- Executes changes with clear identification of risks and mitigation plans to be captured into the change record
- Establishes monitoring for platform infrastructure
- Leads and manages all initial client escalation for operational issues
- Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items
- Ensures all changes are carried out with proper change approvals
- Plans and executes approved maintenance activities

**Knowledge, Skills and Attributes**:

- Minimum of 3-5 years of experience in network engineering with a significant focus on DWDM, SLTE and PFE technologies
- Hands on experience of transmission devices, such as Ciena, Adtran and Infinera.
- Strong understanding of optical transmission principles and technologies
- Experienced with network design and operational support for large-scale networks.
- Proficient in using optical network management and testing tools such as BERT, RFC2544, OTDR and OSA.
- Exceptional problem-solving skills and the ability to work under pressure.

**Academic Qualifications and Certifications**:

- Bachelor’s degree or equivalent in a relevant field of study
- Relevant certifications such as CCIE/CCNP/ITIL/COBIT/PMP/CISA/CISM certifications etc.

**Skills Summary**

Change Management, Continual Improvement Process, Incident Management, Information Technology (IT) Infrastructure, Integration Services, Network Installations, Service Delivery, System Configuration

**Workplace type**:
Hybrid Working

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.