Client Marketing Executive

2 weeks ago


Singapore Christian Dior Couture Full time

To support the Client Marketing Manager in developing actionable insights and strategies to develop the brand’s client base with activities across events, client treatments, gifting & mailing strategies, and CRM campaigns._
- _
- The Client Marketing Executive will specialise in CRM, analysis and Direct Marketing activities while providing support to other areas as needed.**Profile**:

- The essential job duties:

- Develop, implement and study targeted clienteling campaigns to support sales across Women’s, Men’s, Fine Jewellery, Baby and Maison universes
- Use systems to conduct in-depth data mining and analysis, to provide actionable insights on client trends, opportunities and risks
- Develop effective recruitment and loyalty programme through CRM activities
- Manage implementation of CRM systems and clienteling programmes, supporting the local market with daily usage and troubleshooting
- Serve as ambassador for clienteling culture within the local market, using influence to promote data collection, outreach and data protection best practices
- Support adoption of retail training and operational excellence activities that enhance the client experience
- Assist the Client Marketing Manager in organising local events and local/international client treatments as needed
- To perform other adhoc projects as assigned by manager

**Additional information**:

- Education & Professional Qualifications
- University graduate or above in business, mathematics, sciences or other related disciplines
- Work Experience
- Previous experience in merchandising of luxury goods and service-related industries is an asset
- Previous experience in an analyst role is an asset
- Skills
- Strong project management and execution skills
- Strong interpersonal communication skills including ability to engage diverse counterparts inside and outside the organisation
- Intermediate Excel and PowerPoint, general comfort with digital tools, relational databases and data
- Qualities
- Dynamic & energetic disposition
- Team-oriented, able to connect with boutique staff and local/regional office
- Performance-oriented
- Strong aesthetic sense, with interest in fashion & luxury industry
- Logical and analytical, with strong detail orientation
- Can work under pressure and with several simultaneous projects


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