Technology Support Specialist

1 week ago


Remote, Singapore Ticketmaster-Singapore Full time

Job Summary:
SPECIALIST - Field Technology Support

Division: Ticketmaster US

Line Manager: Technology Support Manager

Contract Terms: Part-time, 20 hours per week (including weekends and evenings

THE TEAM

The Field Operations Technology is a solutions-driven team focused on providing high-levels of client satisfaction, technical support, and installations services across the various business units and client base. We are a key department responsible for the successful delivery of major events and festivals as well as ensuring the ongoing support and maintenance of our fixed client base.

THE JOB

The Technology Support Specialist will focus their day-to-day on providing support to our clients and the wider Ticketmaster and Live Nation business either remotely or in-person. Supporting a wide range of products, peripherals and Ticketmaster proprietary software you will need to be technically focused and customer centric.

Technology Support Specialist often works onsite at venues in a pressurized but enjoyable environment of concerts, sporting events and festivals to support a wide range of hardware and software solutions that provides fans with a seamless and enjoyable experience attending Live events.

WHAT YOU WILL BE DOING

Technology Support
- Provide onsite end-user training and demonstration of Ticketmaster products.
- Ensure a complete and timely solution is provided for all client requests and inquiries.
- Provide afterhours onsite and remote support for concerts, sporting events and other live events.
- Installation and support of network devices including wireless access points, switches, and bridges.
- Installation and support of Ticketmaster’s proprietary software and hardware including ticket printers, point of sale, and access control devices.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)
- Knowledge of networking and networking terminology both wired and wireless
- Knowledge of the Microsoft Operating Systems and Office Suite of products
- Experience with Android and IOS app-based software.
- Reliable vehicle and clean driving license.
- Strong problem solving and analytical skills.
- H.S. diploma or equivalent. Bachelor’s degree is preferred.



  • Remote, Singapore That's Infotech Pte Ltd Full time

    Job Category: Maintenance, Systems - Job Type: Contract, Full Time, Remote **Job** Description**: We are looking for a solution-focused desktop support specialist to provide our employees with hands-on, systematic support. The desktop support specialist should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also...


  • Remote, Singapore That's Infotech Pte Ltd Full time

    Job Category: Maintenance, Systems - Job Type: Contract, Full Time, Remote We are looking for a solution-focused desktop support specialist to provide our employees with hands-on, systematic support. The desktop support specialist should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular...


  • Remote, Singapore Align Technology Full time

    **Description**: **About this opportunity** **Job Title**: iTero Training Specialist **Location**: Singapore **About This Opportunity**: As a Training Specialist, you will play a critical role in supporting iTero’s commercial integration by delivering product training, knowledge transfer, and clinical support within the APAC region. This role includes...


  • Remote, Singapore Ticketmaster-Singapore Full time

    Job Summary: Specialist - Field Technology Support Specialist Division: Ticketmaster US Line Manager: Technology Support Manager Contract Terms: Part-time, 20 hours per week (including weekends and evenings) THE TEAM The Field Operations Technology is a solutions-driven team focused on providing high-levels of client satisfaction, technical support, and...


  • Remote, Singapore Bandlab Technologies Full time

    **Description**: As a Community Support Specialist, you’ll be responsible for community engagement, moderation, and support for a passionate community of musicians around the world. This position reports to the Community Lead. **Key Responsibilities**: - Community engagement, moderation, and support - Provide technical expertise and solutions via Zendesk...

  • Support Specialist

    7 days ago


    Remote, Singapore Amthal Fire & Security Full time

    **Role**: Support Specialist - Maintenance Planner - **Location: Hybrid - Home (&/OR) Office, St Albans, Hertfordshire, AL1 4TA** At Amthal, we aim to invest and empower you to continue our mission - of being the nation’s trusted commercial fire and security partner whilst - maintaining our friendly and supportive culture. - Join our team where your...


  • Remote, Singapore Institute for Energy Economics and Finan Full time

    **Renewable Energy Technology Specialist** **Asia-based, remote working, full time **Join our growing team in Asia as we work towards a zero-emissions future.** Joining our team means becoming part of a vibrant, rapidly evolving group that conducts vital analysis to accelerate the energy transition in Asia. This position offers significant potential for...


  • Remote, Singapore Workable Full time

    Workable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we’re proud more than 27,000 teams around the world use Workable to do exactly that. At Workable, you’ll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we...


  • Remote, Singapore ChartVPS Technologies Full time

    **Job Overview** Hey, fearless techies! ChartVPS is on the lookout for a dynamic Client Support Specialist who knows how to troubleshoot complex technical problems and think creatively in an environment that bridges the gap between finance and technology. We’re not your average hosting company - we power the trading platforms of the future. At ChartVPS,...

  • Head of Technology

    2 days ago


    Remote, Singapore Neso Brands Full time

    **Head of Technology - become part of the founding team at a well-funded startup with global ambitions** Neso Brands has set out to become the leading house of consumer brands in the eyewear industry. We have massive global ambitions and are backed by the partners to help make the ambitions come true. We are a new entrant in the eyewear space where we will...