Assistant Director, Facilities Management

To oversee the overall environmental maintenance of the venues, namely The Arts House (TAH), Victoria Theatre & Victoria Concert Hall (VTVCH) and Drama Centre (DC)

**Job purpose**
- Responsible for overall environmental/property maintenance in terms of general cleanliness, pest control, landscaping, waste disposal, MEP systems, minor upgrading/A&A works, facade cleaning, clock tower management and all ground operations.
- Support an effective customer service programme and safe environment for the tenants, customers and general public who come into the venues.
- Oversight responsibilities for operation of vendor services.
- Liaison with tenants, customers, government regulators and agencies and service vendors.

**Duties and responsibilities**

**Facilities Management**:

- Lead a team of facilities staff and in-house vendors on the day-to-day operations of the FM services for TAH, VTVCH & DC.
- Sourcing for quality contract environmental maintenance services contractors pertaining to cleaning, pest control, waste disposal, landscaping, grease desilting, MEP system etc. to ensure efficacy and cost effectiveness.
- Conduct regular on-site inspection with service vendors to ensure quality work/service deliverance.
- Schedule, plan, organize and manage staff responsible for maintenance, repair, and upkeep of buildings and facilities. Prioritize organizational needs, complaints, and work orders, coordinating with other departments to schedule a time frame for completion and scheduling work assignments.
- Conduct weekly review with in-house FM team members to ensure timely follow up to service requests, complaints and feedback.
- Manage and monitor custodial care of building, facilities, grounds and properties.
- Ensure compliance with applicable codes, laws, rules, regulations, standards, policies and procedures.
- To ensure that all safety procedures and regulations are complied with in all maintenance works.
- To ensure tenants comply with good practices & housekeeping standard of all tenancy areas, if any and whenever.
- To handle and monitor all tenant fitting out work and proper inspection carried out before /after renovation, if any and whenever.
- To call for quotations and tenders, recommend contractors and supervise contractors’ work.
- To ensure all project work, tenders and renovations are being carried out in professional ways and with minimum disruption.
- Mentor and council subordinates on teamwork and work improvement.
- Prepare, complete and submit the various forms, reports, correspondence, purchase orders, budget documents, plans, records and presentations in a timely manner.
- Assist in Budgetary planning and control.

**Security & Safety Management**:

- Conduct periodical review and audit to security & safety measures for the venues.
- Conduct annual fire drills for tenants and staff.
- Setting up fire / floor warden team.
- Acts as Liaison Officer with the Singapore Civil Defense Force and other related agencies in relation to compliance issue.

**Loading Bay Management & Old Parliament Lane (OPL)**
- To ensure the most effective mode of operations for the proper functioning of the loading bay area within the limits.
- To work closely with the various authorities, when necessary, ie. URA, SLA, including other stakeholders ie. SSO, ACM, Architects, Contractors, Hirers, Suppliers and neighboring buildings within the vicinity (Parliament House & National Gallery of Singapore) in the management of OPL for daily operational matters and events.

**Others**
- To carry out and assume any other duties and responsibilities as and when assigned by the senior management.

**Qualifications**

**Education**
- Preferably with a Degree in Building Management/Mechanical Engineering/Electrical Engineering.

**Experience**
- At least 8 years relevant experience in Building Management, Building Maintenance or Facilities Management for a commercial/Institutional building.

**Skills**
- Possess good communication, writing and interpersonal skills.
- Possess good organizational and leadership skills
- Able to work independently and effectively under pressure to meet tight deadlines.
- AutoCAD

**Professional Certification**
- Possessing a valid Fire Safety Manager Certificate.
- Certified Greenmark Manager (will be an advantage)

**Working conditions**
- Perform emergency call back duty

**Physical requirements**

None

**Direct reports**
- Asst Manager, FM
- Executive, FM
- Senior Technician, FM
- Technician, FM

**_NOTE - THIS IS A 2 YEARS CONTRACT ROLE_