Shipping Business Support Analyst

6 days ago

Singapore Javelin Global Commodities Full time

**About Javelin**

Javelin Global Commodities is a leading global commodities marketing, trading, logistics services and investment firm with head offices in London and wider global offices in New York, Dallas, San Diego, St Louis, Switzerland, India, Australia, Singapore, Canada, Poland, Dubai and China. Javelin was founded in 2015 and now operates across 100 countries and six continents with respect to more than 20 different commodities across thermal coal, metallurgical coal, iron ore, steel scrap, metals, hydrocarbons, freight, softs, and renewables.

Established in 2015, Javelin employs over 190 people and is a unique place to grow your career. We take pride in our values, global reach, meritocratic culture and strong work ethic. Our success over the years has been built on our guiding principles of customer service, creativity, transparency, integrity, and responsibility.

**The Role**

**Key Responsibilities Include**:

- Collaborate with the business to support daily operations relating to long-term time charters and voyage charter operations.
- Address and resolve invoicing or cash discrepancy issues for the operations team, ensuring accuracy and a timely solution
- Identify opportunities for process improvement
- Assist with the configuration and customization to meet specific business requirements.
- Troubleshoot and resolve system-related issues, liaising with both internal stakeholders and external support teams when necessary.
- Provide training and guidance to end users.
- Stay updated on the latest developments in VESON IMOS and maritime shipping technology to ensure the organization leverages cutting-edge solutions.

**Requirements**:
**Skills and Experience Required**:

- Maritime operations related experience
- Solid understanding of database management and reporting tools
- Strong analytical and problem-solving skills with a detail-oriented mindset.
- Excellent communication skills to collaborate with diverse teams, including trading desks and technical teams.
- An understanding of maritime regulations and compliance would be an advantage.

**Benefits**
- Private Health Insurance
- Discretionary Annual Bonus Scheme
- Income Protection
- Life Insurance

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