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Telecom Presales Consultant

2 weeks ago

Singapore Dell Technologies Full time

Telecom Presales Consultant - Services

Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans.

Join us to do the best work of your career and make a profound social impact as a Services Presales Consultant for Telecom on our Services Presales team in Singapore.

What you’ll achieve

Build solutions catering to the worldwide telecom market, which is exploding with new and exciting opportunities offered by new developments such as 5G, Edge Computing, Internet of Things, Telco Open and Dis-aggregated network Architecture, and Virtual/Cloud Native Network Functions.

The Pre-Sales Consultant works within our Dell Technologies Services (DTS) business unit and is responsible for leading the Telecom Transformation services solution definition in close alignment with the Services Sales, Services Delivery, Solution Partners and in collaboration with the broader account teams to position the Dell solution that best meets customer requirements and expected outcomes. Telecom Transformation services at Dell cover a wide range of technologies and solutions and span across our Consulting, Deployment, Residency, Support and Managed services, all aligned with our product portfolio (Storage, Data Protection, Servers, Converged/Hyperconverged infrastructure, Network) and our partner eco-system´s solutions.

You will create credibility for Dell Technologies Services, provide thought-leadership and evangelize regarding our Dell Technologies Services brand in the Telecom industry vertical. You will contribute to successfully sell Dell Technologies solutions and overachieve our services sales plans.

You Will:

- Engage in highly complex Telecom accounts and will lead the development of customer presentations up to C-level management, workshops, executive briefings, requirements gathering, solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation. Act as the Services Pre-Sales solution owner and contribute to the sales pursuit strategy, support deal negotiation and closure and transition of work to the delivery organization through appropriate practice management.
- Collaborate cross functionally across Dell’s Telecom Systems Business unit and with its solution partner eco-system.
- You will work in an international, multi-cultural environment. In addition to being engaged on opportunities and sales programs you will also work with our services portfolio team, enablement functions and the broader, regional, Pre-Sales Consultants community.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 10-15 years’ experience of acting as a customer facing solution lead, pre-sales consultant, solution architect (or similar) and proven skills and experience in constructing and tailoring services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers in the Telecom industry, such as Telecom service providers, solution vendors or system integrators. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts.
- Ability to translate customer vision and requirements into technical services and solution for pre-sales motions, service delivery and execution.
- Expert level experience in Telecom Transformations including Telco Cloud/NFVI, Disaggregated Core, Edge, RAN (v/ORAN), and Private Mobility/5G solutions.
- Expert level knowledge of Telecom services from Consulting, Advisory, Architecture, Design, Deployment, Systems Integration, Testing, Operations, Managed Services & Support.
- 5+ years’ experience of Telecom virtualization - OpenStack/VMs, Containers/Kubernetes.

Desirable Requirements
- Working knowledge of Dell Technologies´ product and services portfolio.
- 5+ years’ experience of Automation - DevOps, CI/CD and cloud-native agile delivery.
- 5+ years’ experience of disaggregation & multi-vendor systems integration.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do t