Customer Service Representative

12 hours ago


Orchard, Singapore NCA Organisation Full time

Provide product information and troubleshoot customer issues
- Record customer details and feedback in a CRM system
- Ensure all customer concerns are addressed in a timely fashion
- Assist with tracking orders, managing complaints, and processing returns
- Meet personal and team service targets
- Participate in training sessions to enhance skills

**Qualifications**:

- Minimum Polytechnic Diploma (or equivalent)
- Good communication and interpersonal skills
- Strong problem-solving abilities
- Ability to learn quickly and work well in a team
- Comfortable using computer systems for data entry and communication
- Positive attitude with a focus on customer care
- No prior experience required, training provided

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $3,000.00 - $4,800.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Health insurance
- Parental leave
- Professional development

Schedule:

- Early shift
- Monday to Friday

Supplemental Pay:

- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person



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