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Workforce Navigation Manager, Ikea Retail

3 weeks ago

Singapore IKEA Full time

**Company description**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

**Job description** About the job**

To ensure the staff planning process delivers to the needs of the business, while continuously seeking and coordinating business opportunities through optimised workforce planning that is focused on IKEA co-workers, customers and the IKEA business with IKEA values at core.
To ensure competence tools and frameworks are in place to support staff planning knowledge, co-worker development and succession.
To ensure people planning systems reflect best practise of staff planning optimisation.
To support the organisation with simulations and modelling of organisational setup, resource needs and staff cost for new store formats.
To manage reporting and follow up of Staff Planning and Efficiency related KPIs.

**Your assignment**

**Develop People**
- Lead & develop the Ikano Retail Staff Planning Matrix, securing Business and Workforce Navigation competence within Business Navigation as well as spreading it across the organisation.
- Maintain staff planning competence mapping tools and recommend learning paths to mitigate knowledge gaps.
- Create and maintain tools and learning platform that support competence development within staff planning community.

**Workforce Design**
- Partner together with HR and functional leads to identify opportunities in organisational design to promote efficiency by better task allocation and cross functional co-operation.

**Systems owner**
- Acts as a business owner for staff planning systems.
- Secure functionality of system and continuously explore better ways of working within the environment.
- Project manage upcoming system upgrades and patches.

**Finding new ways**
- Together with functions, actively search, coach and simulate staffing opportunities in a changing retail environment.
- Support functions during process changes to promote optimisation and automation.

**Expansion Support**
- Together with the project teams develop staff costing for investment requests.
- Play and active role in modelling new organisation setup together with Human Resources for different store formats and advise project managers on opportunities within budgets.

**Business Planning**
- Coach and support country business navigators in the business planning
- and forecasting process with focus on staff costs and productivity.
- Secure that there is an accurate follow up and forecasting process of staff planning related items in each country.
- Benchmarks unit’s productivity measures to identify potential process improvements.

**Vendor and contract management**
- Secure that purchasing in my function is taking place according to the principles defined in the Procurement Policy by operational participation in procurement projects and by securing compliance of sourcing requirements, IWAY Working Method and signed agreements.

**Qualification** Your profile**

**Motivation**:

- Passion for people and their well-being.
- Passion for the IKEA business and values.
- Passion for achieving results throughout the organisation.
- Motivation to interact with people at all levels of the organisation.
- A passion for optimising the different unit's staff planning process that is inspired by co-workers, customers, and business.
- Desire to provide co-workers in all units with a fair and even workload.
- Driven to meet KPI benchmarks and set goals.
- A passion for developing people and talent.

**Knowledge**:

- Intermediate understanding of the IKEA business and IKEA culture.
- Intermediate understanding of the business processes and the customer needs.
- Understanding of IKEA governance structure and steering documents.
- Advanced knowledge of people planning systems.
- Intermediate to advanced skills of Microsoft Excel.
- Intermediate analytical and reporting skills.
- Knowledge of country and local legal requirements in workforce planning.
- Understanding of computer programming is a plus.

**Capabilities**:

- Extensive stakeholder management, leadership, and management skills.
- Change management skills.
- Extensive facilitation and communication skills.
- Accom