Sales Engineer

2 weeks ago

Singapore Kone Full time

Customer relationship management
- Proactively develops and creates customer relationships in his/her area of responsibility
- In early phases of projects, drive consultative selling with architects and developers,

consultants or other influencers to ensure KONE solutions are meeting customer’s needs and

creating value throughout the lifecycle
- Develops and grows KONE position in his/her customer base or market area
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g.

cross-selling)
- Ensures customer satisfaction and solves complaints with the rest of KONE team
- Documents the customer and contact information, responsible for customer and contact data in

CRM

Sell
- Generates leads, opportunities, orders and contracts to meet the sales budget and pricing

targets
- Finds customer needs and designs solution to meet them
- Is accountable for setting optimal market pricing for each solution
- Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase

in non-standard cases and according to local policy
- Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with

complete and correct information
- Ensures the importance of site readiness communicated to customer and included in the

contract
- Validates that the contents of the order received from the customer are in line with the

negotiation process outcome, including terms and conditions, quality and safety
- Is accountable for the project until MS 0b (Order Booking)
- Ensures correct project categorization at Gate -2 (Decision to start tendering) by Gate approver
- Maintains full information of opportunities, tasks and visits
- Responsible for gathering relevant information about market and competitors from the field
- Responsible for timely and accurate reporting
- Supports the finance function in money collection
- Driving execution of her / his individual sales plan including proactive / consultative sales

customer visits

Bij KONE geloven we dat onze medewerkers de sleutel zijn tot succes. We zijn trots op de arbeidsvoorwaarden die wij bieden, deze dragen bij aan de betrokkenheid en motivatie van onze medewerkers. We hebben een open en informele cultuur waar medewerkers met respect voor elkaar samenwerken met als streven de beste resultaten te behalen. Dit helpt ons om van KONE een ‘great place to work’ te maken. We ondersteunen persoonlijke groei en bieden diverse kansen aan om je carrière binnen KONE verder te ontwikkelen.

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