Product Director

1 week ago

Singapore HSBC Full time

**Some careers grow faster than others.**

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a **Product Director**.

**What we’re looking for**:
A senior-level product manager and leader who’s experienced in turning ideas into seamless and intuitive product experiences for customers. You are well-versed in planning, designing and scaling incredible products and know how to repeatedly test, validate and optimize through the product life cycle. You design with customer empathy and prioritize with strong business acumen to deliver amazing and delightful user experiences at scale in the fintech space (e.g. banking, digital wallets, payments, wealth/investing, etc.) or in web3 (e.g. blockchain, tokenization, etc.). You influence and inspire your direct and indirect teams to deliver positive outcomes with executional excellence. If you are a creative problem solver, love tackling complex challenges and building things from 0 to 1 and beyond, this role is for you.

Other things about you:

- You enjoy tackling complex problems hands on and are eager to find solutions that don’t exist yet
- You are comfortable with ambiguity and can “figure things out”.
- You are extremely resourceful and results-oriented. You always find a way to get things done without sacrificing quality and integrity. No task is off limits for you.
- You have a strong growth mindset and operate with an open mind. You constantly think about how things can improve.
- You don’t shy away from challenges and can quickly bounce back from setbacks.
- You are a radical collaborator and put the success of the team before your own. You err on the side of inclusion and transparent communication.

**What you can expect from this role**:
The Ventures, Innovation and Partnerships team is a new team at HSBC charged with delivering the most important strategic initiatives for the organization. This team aims to bring 10x ideas and innovation into tangible form with product-led, customer centric and data-informed ways of thinking and working. You will have the ability to combine the best of both worlds by leveraging HSBC’s trusted brand, global platform and expansive network, while building and launching new, innovative business models to solve the most complex customer problems.
You will play a pivotal role in shaping and implementing the future roadmap of the bank, delivering solutions that can positively impact millions of customers. You will have the opportunity and exposure to drive change and be at the forefront of leading innovation within the vast global platform of HSBC.

**Principal Accountabilities and Responsibilities**
- In your day-to-day, you’ll be responsible for leading the product work for one or more of our key strategic initiatives by driving strategy, tactics and delivery timelines. You will drive the end-to-end product development from opportunity assessment, ideation, validation and delivery to ongoing optimization
- You will identify opportunities through your understanding of customers and market trends to determine what will be the most impactful products and features we should be building to solve the biggest and most meaningful customer problems, and then go build them. You will do so by instilling customer-centric discovery and design methods, implementing strategic experimentation and garnering stakeholder buy-in
- You will influence, inspire and collaborate closely with cross-functional teams (e.g. operations, marketing, legal, etc.) and stakeholders to drive the strategic decisions required to deliver beyond just a minimum viable product with product-market fit, but a minimum loveable and scalable product that resonates deeply with customers
- You will challenge limitations by pushing tech-enabled possibilities and remove roadblocks for your team
- You will influence the tech stack, data model, APIs, platform and system architecture, while determine when best to build, buy or borrow new technologies and 3rd party integrations

Requirements

**Knowledge and Experience / Qualifications**
- Strong product management experience while being well-versed in related functional areas such as UI/UX, engineering, growth, marketing or finance
- Experience working as a senior product leader / manager in a successful startup or scaleup is a plusTrack record of building and bringing pro

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