Engineer (Subscriber Data Management / Telco) - 3

3 days ago


Central Singapore PERSOLKELLY Full time

The Network Engineer (Subscriber Data Management) will be responsible for managing and maintaining subscriber data within the network, ensuring accurate and secure information for efficient communication services. This role will involve working closely with various teams to optimize data management processes and troubleshoot any issues that may arise.
***Key Responsibilities**:

- **Installation, commissioning, vertical and horizontal integration, operations support of Subscriber Data Management Network Elements**:

- **Support and lead witness testing during UAT along with Customer.**:

- **Creating detailed MOP (Method Of Procedure) documents for planned changes in customer platform, reviewing and validating MOP internally and with customer to get customer approval.**:

- **Execution MOPs on customer platform during designated maintenance windows (including night time if required).**:

- **Troubleshoot, diagnose, and suggest/perform corrective or preventative maintenance actions on issues reported by customers. Provide in depth investigation of critical escalated issues.**:

- **Ensure every customer reported issue is properly documented for tracking purposes and learning opportunities.**

**Requirements**:

- **Bachelor’s degree in Electrical Engineering, Telecommunication or Computer Science or related field.**:

- **3 years of experience as Subscriber Data Management Engineer in telecommunication industry**

***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1105286 (Ngiam Xinyi (Yan Xinyi))


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