Contract Lifecycle Management

2 days ago

Kallang, Singapore NTT DATA Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

We are looking for a meticulous and analytical CLM Reconciliation Analyst to join our team. This role is pivotal in ensuring the accuracy and completeness of contract data across the Opportunity-to-Order (O2O) lifecycle. You will play a key role in resolving activation issues for product-attached orders and supporting the consolidation and cleansing of anchor contracts for strategic clients.

**Key Responsibilities**:
**Contract Reconciliation & Validation**
- Reconcile contract header and line-item details (e.g., Start/End Dates, SLAs, Bill-of-material).
- Ensure accurate attachment of contract items, especially for software and subscription components.
- Maintain data integrity across CLM systems and related platforms.

**Order Activation Monitoring**
- Track and resolve issues related to inactivated product-attached orders (SAW).
- Coordinate with delivery, fulfilment, and logistics teams to ensure timely activation.
- Escalate and follow up on delays impacting operational support and renewals.

**Anchor Contract Consolidation**
- Support the creation and maintenance of anchor contracts for top-tier clients.
- Perform cleansing and validation of install-base and bill of materials (hardware, software, subscriptions).
- Ensure completeness and consistency across new and existing contracts.

**Process Optimization & Reporting**
- Identify root causes of recurring reconciliation issues and propose improvements.
- Develop and maintain documentation for reconciliation processes.
- Provide regular reporting and insights to stakeholders on contract health and activation status.

**Qualifications**:

- Bachelor’s degree in Business, Information Systems, or a related field.
- Knowledge of major IT vendors product/services SKU eg Cisco, F5, Palo Alto, Checkpoint will be useful.
- 3+ years of experience in contract management, order operations, or business analysis, asset management.
- Proficient in Excel and familiar with ERP/CRM systems e.g., SAP.
- Excellent attention to detail and analytical skills.
- Strong communication and stakeholder engagement abilities.

**Preferred Skills**:

- Experience with SaaS/subscription-based contracts.
- Excel, Power BI, etc.

**Workplace type**:
**About NTT DATA**

**Equal Opportunity Employer

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