Management Trainee

2 weeks ago

Singapore DELICIAE HOSPITALITY MANAGEMENT PTE. LTD. Full time

**A career pathway as Management Trainee to Assistant Manager: Responsibilities including, but not limited to**:

- Assisting the restaurant manager (RM) working towards restaurant’s annual operating budget for the profitability of the restaurant.
- Coordinate daily front of the house operations and overseeing kitchen members.
- Respond efficiently/accurately to customers complaints and updating RM of such matter.
- Always ensure and maintain consistency of product quality presentation as set by Head Chef/RM/management.
- Training and supervising service staff members to lead & motivate team to achieve sales target by upselling of beverage/food items and maintaining customer satisfaction.
- To constantly brief all service staff members on promotions, updating/displaying of marketing collaterals on time and be accountable for the profit and loss of the restaurant.
- Assisting RM for accountability for planning strategies to ensure that business plan is delivered
- Optimize labour productivity by translating forecast sales, transaction counts and average check into day-to-day scheduling (lead staff in the opening and closing of the outlet).
- Manage monthly FOH inventory, weekly ordering and receiving (FSMS-monitoring forms are duly filled daily)
- Ensure to comply with good hygiene and personal grooming standard, food safety, cleanliness, and food presentation standard. At all times to be cautious, bear in mind and put in use for Risk Management Plan and FSMS (Food Safety Management System).
- Always deliver the company brand promise and provide exceptional customer service.
- This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the skills and responsibilities required to do this job successfully.
- **Requirements**:

- Meticulous, keen attention to detail and creativity.
- Positive attitude, good communication skills, solutions-oriented, and problem -solver.

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