Onboarding Specialist

2 weeks ago

Singapore Trustana Full time

Join Trustana and be a part of our mission to democratize access to import & export markets for all. We are working towards facilitating international participation from companies of all sizes, and supporting the evolution and modernization of SMEs globally.

Trustana is a curated B2B trade platform of verifiable, international traders. Designed to empower buyers and suppliers to grow their businesses with confidence, Trustana connects trusted trade partners and supports them through their end-to-end trade journey.

Trustana's goal is to enable buyers to bring the highest quality products to their customers by connecting them with pre-screened, curated international suppliers. It also helps suppliers to expand their customer base by supporting the internationalization of their products and connecting them with reputable buyers. The platform leverages decentralised technology to enable users to have control and ownership over their data.

Founded by Temasek, a global investment company headquartered in Singapore, Trustana is based in Singapore with a hub in China.

**Onboarding Assistant, SE Asia & China**

We are looking for an Onboarding Assistant to support our Sourcing Managers, reporting to the Partnerships Director. An eye for detail is essential and a willingness to work hard.

**Responsibilities**
- Assist Sourcing teams in their daily work processes.
- Manage the onboarding process from commitment to listing.
- Liaise with suppliers on the documents related to the onboarding process.
- Ensure information submitted by the supplier is accurate and complete.
- Upload all information into Trustana's portal.
- Keep records of the data gathered to ensure no omissions.
- Provide reports such as number of suppliers onboarded per month.
- Ad-hoc duties as assigned.

**You would be a great if you have**
- Proficient in spoken and written English
- Spoken and written Chinese would be an advantage
- Minimum GCE 'N'/ 'O' level or equivalent
- Minimum 2-3 years administration experience
- Demonstrate good customer service and professionalism at all times
- Capability to prioritize to meet deadlines
- Intelligent and self-motivated
- Able to work independently, as well as in a team
- Good verbal and written communication skills
- Proficient in the use of MS office
- Positive attitude
- Enjoy the ambiguity of a new company.

**Our Culture & Benefits**

We are a fast growing, multicultural organization with a range of talents from different parts of the world. A progressive company like ours embraces diversity and fosters an inclusive environment for our people to do their best. With a flat hierarchy, we ensure friendliness within our quarters and our employees are provided with unlimited annual leaves and extensive insurance coverage.

**Equal Opportunity Statement**

Our company embraces diversity in all of its forms and fosters an inclusive environment for all people to do the best work of their lives with us.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

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