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Technical Support Specialist

2 weeks ago


Singapore SMART FORTE CONSULTING LLP Full time

Manage escalations - customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
- Manage projects from end to end, including administering cost budgets.
- To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.

**Job Requirements**
- Min Diploma in Electronics/Electrical/Computer/Mechanical Engineering or related
- Min 3 years’ experience with handling **PC/Notebook products and repairs.**:

- Experience in handling electronic components such as **motherboards/harddisks.**:

- Familiar with Microsoft products, **strong in operating Windows 7/8/8.1/10**:

- Familiar with basic networking fundamentals, TCP/IP including DHCP, DNS, etc; LAN/WAN; network switches; etc.
- Good communication skills and **good customer handling skills**:

- Able to work on project timelines and budgets.
- **5 days work (8.30am - 6pm) at Depot road**:

- **Salary $2600 - $3000