Technical Writer

19 hours ago

Singapore Carecone Full time

**Role : Technical Writer (UI/UX)**

**Location : Singapore**
**Duration : Long term contract**

**Job Scope**
- Participate in user research activities to understand users' goals, behaviour and needs.
- Define context scenarios and tell stories about ideal user experiences the team wants to achieve.
- Write from the user's perspective, in plain English.
- Make complex language and processes easy to understand.
- Produce a consistent tone of voice guidelines for a product.
- Design content to meet user needs.
- Design appropriate usability tests for content.
- Uncover users' mental models for organising information.
- Design information architecture based on analytics, user needs and stakeholders’ priorities.
- Use methods such as card sorting, and tree testing to validate and iterate information architecture.
- Audit, track and map content to IA.
- Identify content gaps.
- Map the flow between users and the product.
- Use appropriate design patterns for organising content e.g. faceted navigation, tagging, hub and spoke.
- Define SEO and SEM strategies.

**Skills**
- Ability to facilitate discussions and workshops with different stakeholders.
- Have UX writing, content design and content strategy experience on digital products or digital platforms.
- Possess a good portfolio that demonstrates creativity and craft in writing for digital products or media.
- Have strong conceptual skills with knowledge of how copy relates to design and user experience.
- Experience working closely with a UX team of Interaction/UX designers, Visual designers and UX researchers to deliver the best user experience.
- Experience working in a cross-functional and agile development team would be a bonus**.**

**Job Type**: Contract
Contract length: 12 months

Pay: $6,000.00 - $8,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

**Experience**:

- UX Designer: 4 years (required)
- Content Writer: 3 years (required)

Work Location: In person

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