E-commerce Fulfilment

1 week ago

Woodlands, Singapore PickleGO Full time

**We’re hiring** PickleGo is looking for an **E-Commerce Fulfilment & Customer Experience Associate** to join our growing pickleball team.

You’ll be packing and fulfilling online orders, assisting walk-in customers, and helping us deliver an amazing shopping experience; both online and in-store. Bonus points if you’re into pickleball (or willing to learn) and comfortable jumping on TikTok Live.

If you’re organized, customer-focused, and want to be part of Singapore’s fastest-growing pickleball community, we’d love to hear from you

**Working hours**:
Tuesdays to Saturdays: 12pm - 5pm

**Key Responsibilities**
- **Order Fulfilment & Logistics**:

- Pick, pack, and prepare customer orders for timely delivery.
- Coordinate drop-offs at partner drop-off points.
- Maintain an organized and efficient inventory system.

**Customer Experience & Sales**
- Assist walk-in customers with product inquiries and purchases.
- Provide knowledgeable recommendations on pickleball equipment.
- Support customer engagement initiatives, including live-stream promotions and social content (optional but welcomed).

**E-Commerce Operations**
- Support day-to-day operations of online orders.
- Ensure product listings and inventory data remain accurate.
- Provide feedback to improve fulfilment workflows and customer experience.

**Requirements**:

- Prior experience in **e-commerce operations, fulfilment, or retail sales** preferred.
- Strong organizational skills and attention to detail.
- Friendly, customer-focused, and willing to learn about pickleball equipment.
- Ability to multitask and manage time effectively.
- (Bonus) Experience in pickleball or interest in learning the sport.
- (Bonus) Comfortable hosting TikTok Lives or similar livestreams.

**What We Offer**
- Exposure to both **e-commerce fulfilment** and **front-line sales**.
- Training on pickleball equipment and the opportunity to try new gear.
- A collaborative, energetic work environment within a growing sport.
- Opportunities to contribute ideas to both operations and marketing.

**Job Type**: Part-time

Pay: $1,400.00 - $2,200.00 per month

Expected hours: 25 per week

Work Location: In person

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