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Senior Implementation Manager
3 weeks ago
At Silent Eight, we develop our own AI-based products to combat financial crimes that enable things like money laundering, the financing of terrorism, and systemic corruption. We're a leading RegTech firm working with large international financial institutions such as Standard Chartered Bank and HSBC. Join us and help make the world a safer place
Job Overview:
The Senior Implementation manager will deliver software implementation projects on time, on budget and to the agreed upon scope to ensure project success. This is a client facing role, so you'll also be playing a key role in delivering an exceptional customer experience. As a project manager, you'll help deliver successful projects with exceptional customer experience. The overall success of the professional services organization depends on it.
Location: 100% Remote, Asia region, preferred location is Singapore.
Key Duties:
- Will be notifying the client product manager of non-resolvable issues and submitting recommendations to resolve them.
- Maintain regular contact with our clients' project managers and provide updates of project progress and answering any related questions.
- Responsible for tracking the status of deliverables, project change requests and outstanding issues.
- Ensure that any commitments and subsequent changes are negotiated with affected groups - and that the appropriate documents and project work plans are updated to reflect changes in requirements and commitments.
**Requirements**:
- A minimum of 5 years of related experience working as a project manager in a software implementation company.
- Strong project management skills with Agile methodology.
- Strong working knowledge of Google Docs or Word, Excel, SharePoint, Visio, PowerPoint as well as Confluence JIRA and other collaboration apps/toolsets
- Excellent and concise communication and presentation skills
- Experience implementing process improvements
- Ability to manage multiple ongoing implementation and addressing issues in a timely manner mitigating risk and timelines overrun.
- Proven leader such that all concern groups have confidence and trust that the project is well-managed
Desired Qualifications:
- Knowledge of AML and Sanctions compliance requirements of regulated institutions.
**Our culture**
**You will be co-creating our business solutions**
We believe that your feedback allows us to create the best solutions as well as adjusted work culture. You will have a real impact on the growth of the company and the product we develop.
**Experienced team**
We aren't your run-of-the-mill tech start-up. At Silent Eight, everyone is a leader in their own field with perspective and experience shared across teams and departments.
**Development-centric**
Because learning never ends, we empower our employees to invest in themselves. We provide a range of resources such as paid Development Days, in-house training, lunch-and-learns, etc. to make sure our employees are continuing to grow each day.
**Team building events**
We know that our success is only possible if we work together as a team. We are a group of passionate individuals united by a common mission. Therefore we like to meet together regularly to connect not just as coworkers, but as human beings, whether it's at an offsite in Dubai or a weekly "Tea Time" to catch up.
**100% remote work forever**
We are not new to working remotely. In fact, we've been doing it since 2013 and we know how to make you feel supported, connected, and included. We believe that the freedom to choose where you work from is important to finding the journey that is right for you.
**Don't wait Join our team today**
Silent Eight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.
