
New Business Manager
2 weeks ago
Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group, and spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah and Family Takaful products across a number of its markets.
In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.
Similarly, if you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.
PURPOSE
KEY ACCOUNTABILITIES- Evaluate new business and underwriting processes, identify process gaps or areas where business performance can be improved and drive changes-
- Consult and discuss business requirements with operations and underwriting leads and recommend solutions-
- Support new product launches and corporate’s initiatives by providing requirements for new business and establishing appropriate processes-
- Sign off requirement documentation, prepare test plan and execute testing- Document processes, prepare training manuals and conduct training for internal users or intermediaries (if required)- Ensure that solution implementations are compliance to the Company’s risk governance and philosophy- Deliver the Company’s key performance indicators and strategic initiatives- Provide regular reports on implementation progress
QUALIFICATIONS / EXPERIENCE- Degree holder- At least 10 years of experience in life insurance especially new business functionsKNOWLEDGE, SKILLS & ABILITY- Strong knowledge in life & health insurance including investment linked products- Familiar with new business and underwriting process of life insurance- Good understanding on regulatory related to life and health insurance- Strong leadership skill- Good verbal and written communication skills- Strong interpersonal and stakeholder management skill- Good analytical, problem solving and decision-making skills
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