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Senior Product Solution Architect

3 weeks ago

Singapore Tencent Full time

**Business Unit**:Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

**What the Role Entails**:
About the Company
Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.

Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

**Position Overview**:
Tencent Cloud Enterprise is a comprehensive private cloud platform offering a wide range of cloud services. The Product Solution Architect in the Cloud Product Department possesses extensive technical expertise. They have a deep understanding of how cloud services function at the foundational level and collaborate with pre-sales and sales teams to design tailored solutions using Tencent Cloud Enterprise.

**Solution Design**:

- Communicate technical solution designs with customers.
- Collaborate with sales to discuss budgets and requirements, delivering tailored product configurations.
- Plan and design integrated cloud solutions, addressing industry pain points with competitive functionalities and technical features.
- Assist the presales/sales team in project follow-ups, identifying and mitigating product and service risks during the bidding process.

**Channel Support**:

- Provide cloud guidance and training for local channel development.
- Assist channel sales and presales teams with project follow-ups, delivering standard solutions.

**Requirement Tracking**:

- Act as a liaison between customers and product managers, aligning customer product requirements and features with the local market.
- Track features from inception to release, providing updates and feedback to customers to ensure timely delivery.

**Who We Look For**:

- Bachelor’s degree or higher.
- Over 3 years of experience as an IT architect or in pre-sales/consulting, with strong solution architecture and communication skills.
- Preferably over 3 years of experience as a software developer or in architecture R&D roles, particularly cloud-related.
- Expertise in one or more of the following areas:

- Cloud computing IaaS-related architecture and technical implementation, including virtualization, SDN network technology, distributed storage, load balancing, etc.
- Database-related technologies.
- IT infrastructure for large customers (e.g., multi-datacenter setups, active-active and disaster recovery solutions, global IT operations).
- Experience in big data, middleware, security, etc., is a plus.
- Excellent documentation skills with the ability to clearly express architectural intentions and write various technical documents.
- Strong communication, execution, and teamwork skills.
- Ability to cooperate with ISVs/SIs and manage projects, with experience in partner development.