Leasing & Rental Officer (Automotive Industry)

10 hours ago

Singapore Borneo Motors Full time

**Who We Are**

At **Inchcape Singapore**, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is **OUR PEOPLE.**

**Responsibilities**:

- Effectively follow up with new leads from online platform (SGcarmart & ICPO website) for leasing and rental business, meeting, and exceeding key performance indicators (KPIs).
- Manage and strengthen relationships with existing customers, providing exceptional customer experiences that result in long-term loyalty
- Execute daily operational tasks associated with the leasing and rental fleet
- Provide assistance in the operations of our new mobile app-based car rental system.
- Participate in company organised roadshows and events, which may occasionally take place on weekends when needed.
- Efficiently manage incoming customer calls, promptly addressing inquiries and addressing customer needs. Ensuring customer satisfaction and maintaining a positive company image.
- Under-take ad-hoc initiatives assigned
- Translates customer feedback into actionable feedback for departments within the organization

**Job Requirements**
- Hold a diploma in any field.
- Possess a minimum of one year of relevant work experience in sales or customer relations, with a proven track record.
- Experience in the automotive sales industry is preferred.
- Excellent ability to acquire product knowledge quickly and think analytically.
- Familiarity with customer experience technologies.
- Strong sense of accountability and commitment to delivering high-quality service.
- Excellent communication skills, both verbal and written.
- Demonstrated self-starter mentality, resourcefulness, innovation, and a customer-centric approach.
- Comfortable working in a fast-paced, dynamic, and KPI-driven work environment.
- Possess a valid Class 3/3A driving license.

**Salary**: $2,500.00 - $3,000.00 per month

Schedule:

- Monday to Friday

**Experience**:

- relevant: 1 year (preferred)

License/Certification:

- Driving License (preferred)

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