Deputy Director

2 weeks ago

Singapore Ministry of Health Full time

**What the role is**
- Lead and oversee the Call Centre’s operations which includes collaboration with key stakeholders for triaging and timely conveyance of C+ cases to the appropriate care facilities. - Work in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.

**What you will be working on**
- Project and recruit manpower needs based on the Call Centre’s needs and growth plans - Provide oversight and supervision of liaisons with internal and external stakeholders with regard to workflows impacting the Call Centre’s operations, with the aim to streamline and harmonise processes. - Maintain and present key performance indicators of the Call Centre. - Oversee and manage complex cases, as well as identify risks impacting the Call Centre’s operations and implement risk mitigation plans. - Train and foster an environment of continuous process improvement, innovation and collaboration. - Ensure customer-centric service through strengthening of call scripts, workflows, processes, checklists, forms and SOPs. - Oversee all daily statistics and materials relating to Call Centre’s workload and case reports. - Oversee the planning and designing of database and IT systems to support the Call Centre’s operations. - Perform other duties assigned from time to time to ensure operational efficiency of the Call Centre.

**What we are looking for

  • Deputy Director

    6 hours ago

    Singapore Gardens by the Bay Full time

    COMPANY DESCRIPTION DESIGNATION : Deputy Director (Estate Management) RESPONSIBILITIES We are seeking a Deputy Director to join us and lead the Estate Management unit, which oversees the management, maintenance and rectification of architectural, structural, mechanical and electrical systems across the Gardens. You will also be expected to oversee the...

  • Deputy Director, TTO

    2 weeks ago

    Singapore Singapore Institute of Technology Full time

    Deputy Director, TTO (Operations and Contract Management) Join to apply for the Deputy Director, TTO (Operations and Contract Management) role at Singapore Institute of Technology Deputy Director, TTO (Operations and Contract Management) 1 day ago Be among the first 25 applicants Join to apply for the Deputy Director, TTO (Operations and Contract...

  • Deputy Director

    5 days ago

    Singapore National Gallery Singapore Full time

    COMPANY DESCRIPTION National Gallery Singapore is a leading visual arts institution which oversees the world’s largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that...

  • Deputy Director, TTO

    5 days ago

    Singapore Singapore Institute of Technology Full time

    Deputy Director, TTO (Operations and Contract Management) Join to apply for the Deputy Director, TTO (Operations and Contract Management) role at Singapore Institute of Technology Deputy Director, TTO (Operations and Contract Management) 1 day ago Be among the first 25 applicants Join to apply for the Deputy Director, TTO (Operations and Contract...

  • Deputy Director

    4 days ago

    Singapore Albion Marine Solutions Ltd Full time

    **JOB DESCRIPTION**_**: DEPUTY DIRECTOR ALBION MARINE SINGAPORE**_ **ROLE**: Albion Marine Singapore is marine engineering, naval architecture and project management company. Deputy Director is responsible for executing the business operations, sales, marketing, and service development programs that will meet pre-determined targets and increase our market...

  • Deputy Director

    2 days ago

    Singapore Charterhouse-SG Full time

    **Job details**: - Location: - Singapore- Job Type: - Permanent- Discipline: - Accounting & Finance (Commerce & Industry)- Reference: - AF/DL/DD1/130522C- Posted: - 4 days ago- Consultant: - Doreen LAU- Consultant Phone: +65 6950 0382 **Share this job**: **Job description**: The Deputy Director (Administration) will report to AMRO Director, and perform...

  • Deputy Director, Vibrancy Programme

    7 days ago

    Singapore Nanyang Technological University Full time

    The Vibrancy Program unit is responsible for bridging the University with its surrounding environment, turning NTU into a vibrant and dynamic locale where academia, community, culture, and social activities harmoniously interact. The unit acts as the focal point to coordinate a multitude of external and internal requests on programming, use of spaces and...

  • Deputy Director, Client and Partner Development

    4 weeks ago

    Singapore Singapore Institute of Technology Full time

    Deputy Director, Client and Partner Development Join to apply for the Deputy Director, Client and Partner Development role at Singapore Institute of Technology Deputy Director, Client and Partner Development 21 hours ago Be among the first 25 applicants Join to apply for the Deputy Director, Client and Partner Development role at Singapore Institute of...

  • Deputy Director/ Assistant Director, Academic

    2 days ago

    Singapore University of the Arts Singapore Ltd Full time

    **DEPUTY DIRECTOR/ ASSISTANT DIRECTOR, ACADEMIC GOVERNANCE OFFICE** **UNIVERSITY OF THE ARTS SINGAPORE** **Purpose** - The Deputy Director/ Assistant Director (DD/AD), Academic Governance Office will support the Vice-Chancellor in running the Academic Governance Office which will provide secretariat support for the various University Academic, Research and...

  • Deputy Director, Projects

    2 days ago

    Singapore JJOBB LLP Full time

    **Deputy Director, Projects**: (Leading Construction Company) **Responsibilities**: - Assist Director, Security and Projects in project management to ensure successful delivery of projects, contractual requirements and business goals. - Assist in management of transition from project completion to operations and/or maintenance phase. - Assist in management...