
Site Customer Satisfaction Personnel
1 week ago
**Client Communication and Feedback Handling**
Act as the main point of contact for clients on-site, addressing concerns, collecting feedback, and ensuring their expectations are understood and met.
- **Monitor Work Quality and Progress**
Regularly inspect site work to ensure it aligns with client specifications, company standards, and promised timelines.
- **Coordinate with Site and Project Teams**
Liaise with site supervisors, designers, and contractors to resolve issues quickly and relay client input in real time.
- **Conduct Site Walkthroughs with Clients**
Organize and guide clients through site inspections or handovers, explaining completed work and documenting any rectification requests.
- **Report and Follow-Up on Customer Issues**
Document complaints or service issues, track resolutions, and ensure timely follow-up to maintain client satisfaction and trust.
**Job Requirements**:
- Experience in construction, renovation, or interior projects
- Good communication and customer service skills
- Able to manage client expectations and feedback on-site
- Basic understanding of construction plans and quality standards
- Strong problem-solving and coordination skills
- Organized and detail-oriented
- Comfortable working on-site and doing walkthroughs with clients
- Team player with a professional attitude
-
Customer Satisfaction Officer/ Engineer
1 week ago
Singapore YAMAZAKI MAZAK SINGAPORE PTE LTD Full timeUpload, review, and approve debit notes / invoices in the CRM system to facilitate accurate billing, financial transactions, and customer claim resolutions. - Review and approve debit notes and recharge approvals for global support activities, coordinating with teams in Japan, Brazil, and other regions as necessary. - Compile and review weekly and monthly...
-
Customer Satisfaction Manager
5 days ago
Singapore beBeecustomerInsights Full timeWe are seeking an experienced leader to drive customer satisfaction and touchpoint improvements within our organisation. The successful candidate will play a pivotal role in leading the development and implementation of a comprehensive customer insights programme, overseeing customer survey management, and driving CX strategy implementation and service...
-
Customer Satisfaction Specialist
20 hours ago
Singapore beBeeDevelopment Full time $4,000 - $8,000Job Overview:The Sales and Business Development Coordinator plays a pivotal role in driving customer satisfaction by providing exceptional support services. This position requires an individual with excellent communication skills, who can efficiently handle customer inquiries and facilitate smooth order processing.
-
Enhance Customer Satisfaction
1 day ago
Singapore beBeeCustomerExperience Full time $3,000 - $4,500Beauty Advisor OpportunityJob Description\Entities are sought for roles as Beauty Advisors, where they will be the primary point of contact for customers and play a vital part in delivering an unforgettable shopping experience. In this capacity, you will effectively represent the brand with confidence and enthusiasm.\, whilst fostering genuine connections...
-
Customer Satisfaction Specialist
3 days ago
Singapore beBeeService Full time $3,000 - $4,500Guest Service ProfessionalOur ideal candidate will be responsible for ensuring the highest level of satisfaction among hotel guests by attending to their queries and providing exceptional customer service.The Guest Service Professional will perform various duties including check-ins, check-outs, handling guest enquiries and complaints, and following up on...
-
Driving Customer Satisfaction
3 days ago
Singapore beBeeCustomerExperience Full time $80,000 - $120,000Executive, Customer Experience">Drive customer satisfaction and loyalty by delivering exceptional service and experiences. The role involves working closely with cross-functional teams to understand customer needs and develop targeted solutions.Key Skills:Customer-centric mindsetStrong communication and interpersonal skillsAbility to work in a fast-paced...
-
Ambassador of Customer Satisfaction
4 days ago
Singapore beBeeCustomerExperience Part time $3,000 - $4,500Job Overview:We are seeking a highly skilled professional to provide exceptional customer service in a part-time capacity.The successful candidate will be responsible for contributing to the smooth and efficient running of hotel operations and reservation processes.Key Responsibilities:Deliver outstanding customer experienceAssist with the coordination of...
-
Achieve Customer Satisfaction
15 hours ago
Singapore beBeeCustomerSuccess Full time $35,000 - $45,000Customer Success ExpertWe are seeking a skilled Customer Success Expert to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.The ideal candidate will possess excellent communication skills, be proactive in resolving customer issues, and have...
-
Singapore beBeeCustomerService Full timeJob Title: Customer Engineering Principal Engineer/Technical ManagerWe are seeking a seasoned professional to join our team as a Customer Engineering Principal Engineer/Technical Manager. This role will play a pivotal part in driving customer satisfaction and excellence.Key Responsibilities:Support the Business Operations Department in achieving high...
-
Singapore beBeeDelivery Full time $45,000 - $70,000Job Summary: We are seeking a highly skilled Car Delivery and Customer Satisfaction Specialist to join our team. This role is responsible for managing the vehicle delivery process and ensuring an exceptional customer experience, while also overseeing the Net Promoter Score (NPS) process to maintain high customer satisfaction.