Client Relationship Management

2 weeks ago

Singapore Marsh Full time

**Broker - Client Relationship Management**

**What can you expect?**

This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional broking team based in Singapore. You will join as a professional individual contributor in Client Relationship Management, who works independently with mínimal supervision to grow, ensure retention and relationship satisfaction of existing clients and assists senior level colleagues with complex account work to gain exposure to various markets or industries. You will also get access to colleague resource groups across the globe that provides mentorship and development opportunities to help you build a sense of connection and community throughout your career.

**We will count on you to**:

- Serves as first point of contact for day-to-day communication with numerous and/or complex accounts, follows up on correspondences and manages/maintains communications.
- Develops and communicates an understanding of client businesses by conducting and analyzing client research, research on industry issues, preparing benchmarking studies and creating risk maps for internal and external use.
- Supports colleagues by managing day-to-day aspects for designated accounts and conducting ensuing account management tasks including completing billing transactional work, generating and coordinating calendars and timelines, liaising between internal senior professionals and business accounts, and generally representing the business to ensure satisfaction, compliance and allow for senior level colleagues to focus on growth efforts.
- Collects insights and information on relationship satisfaction and reports results to senior colleagues offering context and suggestions when needed to best ensure account satisfaction and retention.
- Begins to build relationships with professional counterparts at client organizations.
- Maintains a fluency in the Company's various service offerings and market trends to enrich work performed and develop sales capabilities.

**What you need to have**:

- 2 to 3 years’ experience in broking and/or reinsurance field.
- Attained minimum Certificate in General Insurance (CGI) or equivalent. ANZIIF or ACII will be an advantage.
- Relevant experience in Property & Casualty insurance preferred

**What makes you stand out**:

- Excellent people management, time management, presentation and problem solving skills.
- Good communication and written skills in English.
- Highly motivated and a team player with good interpersonal skills while concurrently being able to work proactively and work independently where required.
- Positive attitude towards work and learning.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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