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Marketing Risk

3 weeks ago

Singapore PAYPAL PTE. LTD. Full time

**Job Description Summary**:
The Marketing Risk & Controls Lead supports first line of defense business risk & control efforts across Marketing, with a focus on operations.

The Marketing organization is on a multi-year transformation journey to reimagine the way we go to market, including from an operations and marketing technology perspective.

This is a hands-on role, with a mix of strategy and execution across all risk and compliance deliverables, including risk assessments, incident and issue management, controls optimization and cross-functional project management.
- You support first line of defense business risk & control efforts across Marketing, to ensure all Marketing programs and processes are efficient and compliant with internal and external requirements.
- You continuously assess operational risks and identify cross-functional opportunities to improve marketing operations efficiency and optimize risk exposure.
- You lead and drive the implementation of processes and controls in response to regulatory or policy changes, ensuring Marketing is continuously operating in adherence with internal and external compliance requirements.
- You develop an in-depth understanding of PayPal’s operational processes, supporting marketing activities across all regions and building close relationships with relevant internal teams and SME’s.
- You oversee the management of operational incidents and engage necessary teams for investigation and root cause analysis. You develop remediation plans to prevent incident reoccurrence.
- You manage a forward plan of all upcoming remediation and improvement activities, communicating broadly to marketing teams on upcoming changes, impacts and action plans.
- You maintain compliance reporting, track associated metrics, and gather audit documentation in preparation for any investigations.

**Qualifications**:

- **7+ years’ experience **in Audit, Risk & Compliance or Marketing Operations in agile environments
- **Global Operator **with track record in working empathetically across multiple geographies
- **Customer Champion **with a good understanding of Privacy and Consumer Protection regulations globally that influence marketing activities
- **Agent of Change **has led and motivated cross-functional teams through change and has actively played a role in lifting the bar
- **Brilliant collaborator **track record in working interdependently with individuals and teams for mutual success and understands the importance of elevating others and the team’s success above personal success