
Service Engineer
3 days ago
**Key Responsibilities**
**Technical Service & Support**
- Install, commission, and validate analytical instruments on-site.
- Perform preventive maintenance, calibration, and troubleshooting for advanced laboratory equipment.
- Diagnose and resolve issues in electronic and mechanical systems, ensuring compliance with safety guidelines.
- Provide technical training to laboratory personnel on equipment operation and maintenance.
- Prepare accurate service reports, technical documentation, and recommendations for performance improvement.
- Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) to meet project deliverables.
**Customer Support & Relationship Management**
- Build and maintain strong customer relationships in Singapore and regional markets.
- Address service concerns and resolve complex technical issues efficiently.
- Identify opportunities for service contracts, upgrades, and spare parts sales.Participate in technical reviews, customer presentations, and joint activities with account executives.
**Job Requirements**:
- Diploma (minimum) or Bachelor’s degree (preferred) in **Electrical & Electronics Engineering**or related field.
- 3-5 years of hands-on experience in equipment repair, maintenance, and troubleshooting.
- Solid understanding of **electronic circuits, sensors, control systems, and instrumentation principles**.
- Familiarity with analytical instruments, preferably in fuel/lubricant testing, tribology, or material analysis.
- Knowledge of ASTM, ISO, and other international testing standards.
- Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
- Strong problem-solving skills with the ability to work independently under mínimal supervision.
- Excellent communication and interpersonal skills for effective customer engagement.
- Willingness to travel within Singapore and occasionally to regional markets.
- Experience working with multinational manufacturers is an advantage.
- Understanding of both international and local regulatory standards for scientific equipment.
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