
Operation Assistant
2 weeks ago
**Working hrs: 5.5day office hrsJobscope**:
- Ensure smooth day to day operations of clinic
- Handle feedbacks and complaints and update to the Clinic Manager and lead Doctor accordingly
- Assist in preparation of reports and provide administrative support to clinical stakeholders
- Manage external vendors in delivery of services
- Supervise and guide front counter staff
- Oversee and front engagement with external stakeholders
- Organise and facilitate operational and strategic meetings with internal stakeholders
- Support HQ Ops projects for alignment with other clinics and business units
**Key accountabilities**
- Management of daily operations between internal teams
- Highlight any potential/ issues to the clinic manager promptly
- Establish and review SOP and workflow for efficiency
- Ensure timely submission of reports and claims
- Management and supervision of front counter staff
- Driving increase in patient load and revenue for the clinic
- Ensure alignment between clinic and PSPL objectives
**Qualifications & Experience**
- At least 3 year of experience in Operations/Healthcare
- Proficient in Microsoft Office Application for reports and preparation of presentation slides
- Interpersonal skills to engage stakeholders of different levels
- Team player to support management and reportees
Pay: $2,500.00 - $3,800.00 per month
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
Work Location: In person
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